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Kettell Doors & Windows Reviews

4.9 Rating 554 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

4.9

Based on 554 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 16th April 2024

Kettell Doors & Windows 5 star review on 11th March 2024

Mr & Mrs Benner

Kettell Doors & Windows 5 star review on 4th March 2024

Kettell Doors & Windows 5 star review on 25th February 2024

Kettell Doors & Windows 5 star review on 25th February 2024

Kettell Doors & Windows 5 star review on 25th February 2024

Kettell Doors & Windows 5 star review on 25th February 2024

605

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the quality of the door and also the professionalism of the fitter. Would highly recommend”

Kettell Doors & Windows 5 star review on 17th May 2023

Posted 11 months ago

“We have had such a brilliant experience with Kettell Windows I would have no hesitation recommending them to anybody or using them again. They kept us informed throughout the ordering process and on the day of installation worked tirelessly to fit our door which, turned out to be a very tricky job. We are so impressed with the quality and look of our door. Thank you!”

Kettell Doors & Windows 5 star review on 17th May 2023

Posted 11 months ago

“The introduction and discussion about design and materials was very relaxed, informative and helpful. Survey efficient and unobtrusive. Installation done by Ben in a very professional and efficient process. Excellent workmanship. Quality of the Comp Door and fittings is excellent. Really very pleased with the finished appearance. Was contacted and offered assistance in the coming months should any minor adjustments be needed. Whole process from start to finish very satisfying. Thanks”

Kettell Doors & Windows 5 star review on 16th May 2023

Kettell Doors & Windows 5 star review on 16th May 2023

Posted 11 months ago

“I recently had a new front door supplied and fitted by Kettell Windows; great, very professional, service and good value for money! I'm very happy with my new door 😊”

Posted 11 months ago

“I requested a quote from Kettel windows and doors for a new composite front door. They responded quickly and had it measured up and quoted within 3-4 days. I was told a lead time and they were earlier than expected to call and arrange fitting. The door has now been fitted and I am very happy with the result and also the installation engineer caused no damage to the decoration, which can happen when new doors and windows are installed. Overall 5 stars from start to finish and competitive pricing. Will definitely be using again thank you.”

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Posted 11 months ago

Thank you Paul for giving Kettell Windows 5 stars! We are so pleased to hear that your experience with us was positive from beginning to end, and that your expectations were exceeded. We are so glad to know that you will be a returning customer, and we thank you for your continued trust in our services. Also I personally love a Red door! Thanks again, Lisa Kettell

Posted 11 months ago

“First class service from the start to completion. We are very happy with the quality of the doors and the install was excellent with great attention to detail!”

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Kettell Doors & Windows 5 star review on 11th May 2023

Posted 11 months ago

Thank you for your 5-star rating of Kettell Windows! It means a lot to us that you shared your positive experience & we delivered the best level of service. We know our products are a little more, particularly on the bi-folds but as you state the quality is superior to our competitors & worth the investment. Here's hoping for some sunny weather so you can enjoy! We look forward to seeing you again soon.

Posted 11 months ago

“The process was swift from initial call, quotation to fitting. The staff were all friendly, polite and kept disruption and mess to a minimum - clearing up well on departure.”

Kettell Doors & Windows 5 star review on 5th May 2023

Posted 11 months ago

Thank you so much for your five-star rating of Kettell Windows! We really appreciate your kind words about the process being swift and the staff being friendly, polite and minimising any disruption or mess. We ensure a vacuum is first on the kit list!

Posted 11 months ago

“Very good experience from start to finish - welcoming staff in the showroom who were happy to show me a range of windows and answer any questions I had, initial visit from Ben was prompt and informative and the fitters did a great job too. Very pleased with my new windows, will definitely come back”

Kettell Doors & Windows 5 star review on 3rd May 2023

Kettell Doors & Windows 5 star review on 3rd May 2023

Kettell Doors & Windows 5 star review on 3rd May 2023

Kettell Doors & Windows 5 star review on 3rd May 2023

Kettell Doors & Windows 5 star review on 3rd May 2023

Posted 1 year ago

We are so pleased Joe that we could help with the renovations of your home. We are so pleased to see you also installing a new bathroom suite & no neglecting to replace the windows which are an integral part to the overall finish of the space. Can't wait to see the transformation to the rest of the property & look forward to you getting back in touch on the next phase when you are ready.

Posted 11 months ago

“I don't normally participate in endorsements but for the sake of people like me who have a certain trepidation when it comes to a substantial purchase that not only depends on the quality of the product but also the skill of those who fit it, I am happy to make an exception. I was pleased with the service I received from Kettell Windows. They supplied and fitted a front door and a backdoor with a window. They made an excellent job”

Kettell Doors & Windows 5 star review on 20th April 2023

Kettell Doors & Windows 5 star review on 20th April 2023

Kettell Doors & Windows 5 star review on 20th April 2023

Kettell Doors & Windows 5 star review on 20th April 2023

Posted 1 year ago

Thank you Mr Hewitt for making the exception to review us. Accolade indeed, but also extremely valuable for customers who are hesitant of engaging with Double Glazing companies. We know the industry doesn't always have the best reputation & we make every effort to break away from the stereotype so we are pleased to hear that we are achieving this. Many thanks Lisa Kettell

Posted 11 months ago

“I have used several window companies in the past but Kettell Windows are by far the superior. Quality Windows, fixtures and fittings. They always make sure everything is left clean and tidy. The service was professional from start to finish. I won't recommend any other company. Thank you Kettell Windows. Pamela Ellis”

Kettell Doors & Windows 5 star review on 17th April 2023

Kettell Doors & Windows 5 star review on 17th April 2023

Posted 1 year ago

Thank you so much for this glowing review! Pleased we cold work to your timescales and got the window install add before the bathroom renovations began. Can’t wait to see a completed room photo! Thanks again for choosing Kettell!

Posted 11 months ago

“Excellent customer service. Prompt and helpful. Windows look great.”

Posted 1 year ago

Thank you so much for your great review, it is much appreciated & thank you for choosing Kettell Windows.

Posted 11 months ago

“Absolutely brilliant from start to finish.”

Kettell Doors & Windows 5 star review on 10th April 2023

Posted 1 year ago

Thank you for the review & uploading an image of your new door! We love the colour & you are now officially part of our #banishbaddoors crusade! Thank you for choosing to purchase from us from all at Kettell.

Posted 11 months ago

“Good service, quality and price. On time, neat and tidy and good communications.”

Kettell Doors & Windows 5 star review on 8th April 2023

Posted 1 year ago

Thank you for the great feedback & visiting us on our showroom open weekend! It’s great to start seeing the new doors be installed & support our #banishbaddoors campaign! We appreciate your custom so thank you. Lisa Kettell

Posted 1 year ago

“Highly recommended, from sales to fitting our new front door the service was outstanding. Excellent communication, great knowledge and friendly service, nothing was too much trouble . Thank you.”

Kettell Doors & Windows 5 star review on 6th April 2023

Posted 1 year ago

Thank you for your kind 5-star rating of Kettell Windows. We are humbled to hear your generous review of our team. Thank you, and we think the door looks great! Lisa

Posted 1 year ago

“Fantastic company. Lots of good advice and very prompt service.”

Kettell Doors & Windows 5 star review on 6th April 2023

Posted 1 year ago

Thank you so much for another 5 star rating of Kettell Windows! We are thrilled to receive such terrific feedback. We truly appreciate your kind words about our fantastic company and supporting another door transformation!

Posted 1 year ago

“Very pleased with our new doors”

Posted 1 year ago

“Kettell Windows were great from start to finish. We contacted/visited a few different showrooms and discounted all other companies from the outset. Andy in the showroom was very patient while we made our decision over 3 visits! Friendly Lisa/Jo made the admin easy :-) with John visiting very quickly after initial booking confirmation to measure up. Andy made a great job of fitting the door and tidied up during and after! All in all a great experience. I wouldn't hesitate to recommend them for doors/windows. They are first on my list for any future projects.”

Kettell Doors & Windows 5 star review on 4th April 2023

Kettell Doors & Windows 5 star review on 4th April 2023

Posted 1 year ago

“Very impressed from first visiting the show room right through to fitting, excellent quality.”

Kettell Doors & Windows 5 star review on 4th April 2023

Posted 1 year ago

“Very helpful staff. Good communication. Quality product advised well what would be suitable for our requirements”

Kettell Doors & Windows 5 star review on 3rd April 2023

Kettell Doors & Windows 5 star review on 3rd April 2023

Posted 1 year ago

“Excellent at all stages of replacing our aging and rotting external doors. Friendly and happy to show different options and talk about the benefits and disadvantages of each, happy to answer questions and triple check designs and options prior to ordering, quick, quiet and tidy install with a solid introduction to how everything worked. Good communication when the initial install had to be abandoned due to the snow storm too. The doors look lovely and we’ve already had compliments! Will definitely make Kettell our first port of call when we need any more windows or doors.”

Kettell Doors & Windows 5 star review on 28th March 2023

Kettell Doors & Windows 5 star review on 28th March 2023

Kettell Doors & Windows 5 star review on 28th March 2023

Posted 1 year ago

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Kettell Doors & Windows is rated 4.9 based on 554 reviews