Thank you so much Jack for your amazing 5 star review of KershKicks. We always strive to ensure our customers are completely satisfied, and we are delighted that your brother was so excited with his gift! We really appreciate your loyalty, it means a lot to us.
“Ordered for in store pick up and was ready to collect day after purchase, was quick easy and the staff where very helpful ask if I would like to try the jacket on before packing it away for me”
Thank you, James, for your 5 star rating of KershKicks! We appreciate you taking the time to rate us. We're so glad you had a quick and easy experience with us when you ordered for in-store pick up. It sounds like our staff were very helpful in making sure you were happy - we're glad you had the opportunity to try the jacket on before packing it away. Thanks again for your feedback - it's always greatly appreciated here at KershKicks!
Thank you so much, Callum, for your 5 star rating of KershKicks! We're glad you appreciated the excellent condition of your purchase, and we know your father will be thrilled to open them on Christmas Day!
Thank you so much Kyle! We're pleased to hear that you had another great experience with KershKicks! We pride ourselves on great delivery time and we look forward to seeing you again for another order in the future.
Thank you, Tracey, for your 5 star rating of KershKicks! We are delighted to know that we are easy to do business with, we pride ourselves on quick delivery, and providing a great service. We appreciate your feedback and your business.
Thank you Kelly for your 5 star rating of KershKicks! We really appreciate your feedback and we are glad to know that you had a great experience with our product and service. We are also glad to hear that you are satisfied with the quick delivery and quality of our products. We thank you for choosing KershKicks and hope to see you again!
Thanks for your 5 star rating, Dave! I'm glad to hear that you got the trainers you wanted and that you were pleased with the price and delivery. We really appreciate your feedback and it's great that you will use us again. Thanks again for your support!
Thank you so much, Marshall, for your 5 star rating of KershKicks! We're delighted to hear that our shoes came fast - it's fantastic that you will be ordering again. We love our customers and appreciate your support!
Thank you so much, Tom, for your fantastic 5-star rating of KershKicks! We're glad to hear that you found the website easy to navigate and that you like the selection of products we offer. It means a lot to us that you're a loyal customer - thank you for your continued support!
Thank you so much, Paul, for your 5 star rating of KershKicks! We're very pleased to hear that you were happy with your service, and that you received your order on time for the Christmas present for your son. We appreciate your support.
“Great experience ordered trainers for my hubbies Xmas I got the wrong size, the boys in Glasgow store where fantastic, exchanged promptly with no fuss I look forward to shopping here again”
Thank you so much for your 5 star rating of KershKicks! We are so glad to hear that you had a great experience. We appreciate you taking the time to stop in the Glasgow store and exchange your order. We look forward to having you shop with us again soon!
“item wasn't advertised as used... it arrived and I contacted returns straight away for a refund/store credit as its a gift 7days later no one has replied... Just really disappointed in customer service ans that you cannot speak to anyone.”
Hi Christine
We want to extend our apologies for any disappointment and inconvenience you've experienced with your recent purchase from our Kersh Kicked collection.
Kersh Kicked, is our used collection, and we acknowledge the potential confusion in communication. To address this matter promptly, we have advised you to return the shoes for a full refund.
We replied to your email on 15th December and are actively working to streamline the return procedure, especially given the importance of the item as a gift. Please reach out to sales@kershkicks.co.uk if you have any further queries
I want to assure you that we take your feedback seriously, and we are committed to rectifying this situation to your satisfaction.
Thanks so much Derek for your 5 star rating of KershKicks! We really appreciate you being a loyal customer and are glad to hear that the items were delivered quickly once again. 👌
Thank you so much for the 5-star rating Nick! We are so pleased to hear that you had a positive experience with our product and delivery. Your kind words are truly appreciated! We hope you have a wonderful and merry christmas!
Hi Michelle, we are sorry to hear that you haven't received your items, and understand your frustration with the lack of response to your emails.
Upon investigating, we have received notification from our carrier, DPD, indicating that your items are currently being held at their local pick-up store. We recommend checking with them directly to expedite the retrieval of your order.
If you encounter any difficulties or require further assistance in the process, please feel free to reach out to us directly at sales@kershkicks.co.uk. Your satisfaction is our top priority, and we are committed to resolving this matter promptly.
Thank you for bringing this to our attention, and we appreciate your understanding.
Thank you so much for your 5 star rating of KershKicks, Jason! We are so glad to hear you had an excellent experience with us! We strive to provide excellent service, and it's great to see it was delivered in a prompt and efficient manner.
