“Easy to order, delivered swiftly and product purchased was very well packaged, not like some items from other companies. All good, first time I’ve used KershKicks but I will use again”
“Trainers ordered weren’t suitable so had to send back. Cost of delivery from and returning to this company are prohibitive. Delivery cost £5.99 which is fine but the customer has to pay the return cost also. Return process is a nightmare. You have to generate a return and then wait for them to email you before they give you a return address. I emailed them after 24hrs as I hadn’t heard anything and was keen to get the item in the post. They did respond quickly to the email and gave me return address. Cost of returning the item was £14.99 as they recommended having the item registered and insured. Unfortunately I won’t be ordering from the company again.”
