“ve bought 3 trainers from you within a month from the Glasgow store. Seriously will be buying more from you and I will highly recommend you. And thank for the free gift as well my wife loved the puppet”
“I got lucky and got The Secret !
I have ordered more since and that includes today . Great service and product but boxes damaged on arrival as your postage boxes are not strong enough .”
“We ordered 2 about 2 weeks ago and it was dispatched and then about 4 days later it says delivered and went outside to check and checked all my neighbours and area NO PARCEL WAS THERE Tried to contact the store NO RESPONSE IVE MESSAGED THEM ON SOCIAL MEDIA AND EMAILED THEM 3 TIMES ALMOST 2 WEEKS AGO AND STILL NO REPSONSE!! SO NO PARCEL OR HELP OR REPSONSE WOULDNT RECOMMEND UNLESS THIS GET RESOLVED AWFUL SO UPSET AS IT WAS EXTREMELY EXPENSIVE :(”
Hi Emily, we’re really sorry again for the frustration caused by the delivery issue. There was a slight delay on DPD’s side, but we’re glad we were able to fully resolve this for you. Thanks for your patience while we sorted it out.
“Very disappointed I only received one out of items I have ordered I have contacted kershkicks number of times this week and I haven’t heard anything back”
Hi Ashleigh, we’re very sorry for the frustration this caused. The delay and missing item were due to an issue on DPD’s side and were no fault of ours, but as soon as this was brought to our attention we resolved it by arranging a replacement for you. Thank you for your patience while we worked with the courier to get this sorted.
