Keen Gardener Reviews

Name: Keen Gardener
Address: Langley Barn, 390 Birmingham Road, Stratford upon avon, Warwickshire
Rating: 4.80

4.8 Rating 7,986 Reviews

97 %

of reviewers recommend Keen Gardener

4.8

Based on 7,986 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

345 0346 570

Email:

will@sixty.co.uk

Location:

Langley Barn,
390 Birmingham Road,
Stratford upon avon
Warwickshire
CV37 0RE

Keen Gardener 5 star review on 16th August 2024

213

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and a very nice product will shop with you again”

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Posted 4 years ago

“The item I ordered (Wilkinson ultralight Pruner) was something I’d had a lot of trouble sourcing so I was impressed and delighted that Keengardener sourced one and delivered it so promptly. I am very happy with the product as it is lightweight and enables me to prune shrubs and trees easily.”

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Posted 4 years ago

“Fast delivery quality goods many thanks”

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Posted 4 years ago

“I was disappointed in the after sales service as the item I purchased who works for an hour then u can’t use it for another 24 hours and all they offered me was to send it back and get it tested which is no use to me”

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Posted 4 years ago

We have looked into your order and can see the item ordered was a cabinet heater, if this is only working every 24 hours then it is highly likely the safety device in the heater is kicking in to prevent the heater from lighting and continuing to burn gas, this is caused when there is a build up of gases from burning the gas in your room and designed to prevent further use which could cause harm to the consumer. When using the heater you should ensure the mininum requirements for ventilation outlined in the instructions at opposite ends of the room are adhered to so the dangerous gases can escape and the heater can be used safely and continuously. Our recommendation would be to try and improve the ventilation in the room this being used by ensuring there is a supply of fresh air at opposite ends of the room, we understand this may sound counter-intuitive but it is required if you are burning butane gas for longer periods indoors. Please try this and if you have any issues please do be back in touch.

Posted 4 years ago

“First. Class. Service. From. All the. Staff. Brilliant”

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Posted 4 years ago

“My order was sent on time- but got stuck with Royal Mail. I emailed Keen Gardener- they dispatched a new product ( arrived 3 days later) and told me if the other arrived- keep it. Can't fault that !!”

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Posted 4 years ago

“Good job Thanks so much”

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Posted 4 years ago

“Paid extra postage to make sure present arrived before Christmas, it still hasn't arrived. If I could give 0 stars I would”

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Posted 4 years ago

Hi Susan, We can see your order was placed on the 7th December and delivered on the 8th December at 17:50, we have forwarded the proof of delivery details from DPD with the image taken by the driver to your email. If you require any further information or the matter requires looking into further please do let us know and get in touch with our customer service team on 01789 763 336 or by email using info@keengardener.co.uk.

Posted 4 years ago

“Very speedy delivery, thanks.”

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Posted 4 years ago

“The whole ordering process was smooth and the item arrived at the stated time.”

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Posted 4 years ago

“Fantastic response, super quick dispatch and delivery - lovely item and considerably cheaper than elsewhere”

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Posted 4 years ago

“Great value just the right size very pleased”

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Posted 4 years ago

“Excellent. Staff were really helpful when I had a question. Ordered one day and delivered the next. Goods exactly as described. Great service.”

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Posted 4 years ago

“Product was delivered on time and is great quality fire 🔥”

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Posted 4 years ago

“Very fast with my delivery would recommend them to family and friends Very professional”

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Posted 4 years ago

“Brilliant service my product was cheaper here and delivered the next day”

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Posted 4 years ago

“Ordered my first item because Keengardener offered the best price. Despatch was immediate and it was received the next day. Ordered a second item and again, best price, immediate despatch and received the following day. Brilliant!!”

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Posted 4 years ago

“Excellent product and delivered early”

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Posted 4 years ago

“Fantastic service allround and very pleased with the quality products i brought.thank you”

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Posted 4 years ago

“Glad I found this site - my sister is a keen gardener and bird lover so was very pleased with the ceramic robin's nest and wind chimes. Both products were environmentally packaged so a thumbs-up for that, too.”

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Posted 4 years ago

Keen Gardener is rated 4.8 based on 7,986 reviews