Keengardener Reviews

Name: Keengardener
Address: 58 Padgets Lane, Redditch
Rating: 4.80

4.8 Rating 7,651 Reviews

97 %

of reviewers recommend Keengardener

4.8

Based on 7,651 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

1789 763 336

Email:

gard@keengardener.co.uk

Location:

58 Padgets Lane
Redditch
B98 0RD

Keengardener 5 star review on 27th May 2024

206

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the solar lights we received doesn’t seem to work very well but the other three do and look great. No other problem with the order and would use Keengardener again”

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Posted 2 years ago

“Very quick delivery and nice looking heater only reason I didn’t give it 5stars was that the fixing for the gas bottle didn’t fit the calor bottle so I had to get a different one”

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Posted 2 years ago

“Excellent customer services”

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Posted 2 years ago

“Shed arrive ok but on unpacking found screws etc were missing waiting for them to arrive, also for the money found the plastic very thin hope it stands up to the wind we getand”

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Posted 2 years ago

“Found the heater i bought easy to use, but when reading the instructions it said not to be used in bathroom, but did not specify this in description before I bought it, bit disappointed.”

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Posted 2 years ago

“Good service and a very nice product will shop with you again”

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Posted 2 years ago

“The item send really good quality, although I am yet to assemble. I was kept up to date regarding the delivery and the item was delivered in good time. My only reason for reducing to 4 star is because I ordered the item during the Christmas period as a present for my husband. Unfortunately, the item arrived in clear cellophane wrapping clearly showing what was inside, which spoilt the surprise as my husband took the delivery. I think that during the Christmas period, items could be delivered in more discrete packaging.”

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Posted 2 years ago

“My Victorian Tall Greenhouse looks lovely and is very useful indeed! This is a Forest Garden Ltd product supplied by KeenGardener, whose service has been excellent. What follows is a product review. Construction took several days, partly because of the need to make good some rather serious defects in the timber and correcting a couple of badly jointed panels. The quality of the timber left a lot to be desired, with planed timbers generally not smooth at all, torn grain, deep fissures, chunks missing at joints and rough edges. However, using some Ronseal advanced wood filler solved the major problems, before painting. Most defects became apparent only during assembly, some late in the process. An example is the pre-assembled shelf supports, that broke away easily, because the factory had used tiny screws that were too short. That was typical of the sort of quality issues that I found. Shrinkage had also affected the shape of panels and the joints, but strength was fine and after painting, it all looks good. If I had asked for replacement parts, then waited for delivery, then found more problems also needing replacements, and so on, assembly could have taken weeks. The supplier has responded fairly to my complaints, and agreed to a rebate on the price I paid. Painting was easy, since the windows are all covered on both sides with a peel-off plastic film. I used a custom colour Valspar outdoor paint, which covered excellently with two coats. There is a job still to be done, to remove flecks of paint that were flicked off when the window coverings were removed, These flecks have stuck firmly to the windows themselves, and won’t come off by washing or vacuuming; when the weather warms up, I’ll rub the windows with acetone to get them off. I would say that some woodworking experience and tools are necessary to do a good job of assembly – don’t make this your first DIY project!”

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Posted 2 years ago

“Order delivered quickly and safely Well done - would order from keengardner again”

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Posted 2 years ago

“Simple to order, delivery next day as indicated, well packed, so pleased with the transaction. Would buy from Keengardener again”

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Posted 2 years ago

“Item arrived on time and excellently packed. Very realistic sitting tabby cat. The cat seems to be hollow and quite lightweight, which surprised me, although I still would have bought it.”

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Posted 2 years ago

“Great service, support and delivery, tool for bolts not included, fabulous shed, absolutely love it very sturdy, definetly a 2 person build.”

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Posted 2 years ago

“Table and chairs exactly what we wanted at a good price. Only hiccup was delivery was arranged for a convenient day when two people would be at home but goods were delivered two days earlier. Not a big problem but was a surprise albeit nice!”

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Posted 2 years ago

“Very happy with item purchased. Delivery ?? - emails received about arrival of parcel, but delays kept happening. Was informed each time. Just as well I hadn't stayed in especially for parcel to arrive on first specified date. Eventually arrived in timescale given but whole deliver was c48 hours later than first informed. This was not the fault of Keengardener.”

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Posted 2 years ago

“Only 4 stars as the gloves are part of Xmas presents ( so have no idea on fit & wear). But I was quite impressed with the quality & style. No problems with ordering or receiving these gloves. I would use this site again.”

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Posted 2 years ago

“Good delivery time and good price”

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Posted 2 years ago

“Delivery of our mower was very prompt and efficient. It works perfectly although a little heavy for a push mower but it is a large cut. The grass collectionbag is under size for the cut but a bigger problem is that the cable is too short for our garden even plugged into the shed power point.”

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Posted 2 years ago

“Good product no kinks in hose but disappointed the tap connector ŵasher leaked.”

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Posted 2 years ago

“Pros: Well built sturdy machine. Great not having to get wires tangled or use extensions anymore. Particularly like it how it has a roller to give a striped lawn. Easy to use and fold up. Cons: Not worth the money by no means I would think cheaper versions would do the job. Buttons you hold on the handles are a bit annoying as u have to keep the button pressed in when using - should have an automatic hold switch in my opinion”

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Posted 2 years ago

“Ordering was easy easy and delivery was good and on time. The shredder was easy to put together and it does what it says on the tin. Thankyou.”

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Posted 2 years ago

Keengardener is rated 4.8 based on 7,651 reviews