Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 586 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 586 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pre ordered my son a Marc Jacobs hoodie which was too small for him....staff really helpful. Quick reply to email and exchanged without any problems xx”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“kathryns provided me with the best customer care possible. I spent ages searching online for a specific item of boys boss cothing without any luck. I was really disappointed when out of the blue i received an e-mail from kathryns to let me know they had found it for me. i was so happy & amazed at the lengths they had gone to for a customers satisfaction. I can't praise them enough. they are the best. maureen”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Always excellent customer service.”

Helpful Report

Posted 4 years ago

“Very good service much pleased with purchase. Have used this website previously and never had any problems.”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Amazing as always, thank you.”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Ordered clothes in the sale was well worth it, clothes are lovely and great fast delivery .”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Easy to use.”

Helpful Report

Posted 4 years ago

“Excellent communication, unfortunately the clothes didn't fit so had to send them back but would recommend as clothes were perfect quality and postage quick and returns are easy.”

Helpful Report

Posted 4 years ago

“Found kathryns on line when looking for a few holiday cloths for grandson great from ordering to delivery even emailed me when did Apple Pay and didn’t pay delivery I didn’t notice but got a email saying a little far to travel for pick Sheffield to Liverpool 😂”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Lovely children's items. Easy to use website ordering. Lovely staff in store. Met my needs. Thankyou”

Helpful Report

Posted 4 years ago

“Service from start to finish I really cannot fault. Arrive so quickly. My little girl loves them”

Helpful Report

Posted 4 years ago

“Easy to order and when I realised had put wrong age on one they sorted it straight away”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

“Happy with my purchase. And delivery very reliable”

Helpful Report

Posted 4 years ago

“This company is first class in every way brilliant customer service I have shopped twice for gifts and certainly will shop again very very happy”

Helpful Report

Posted 4 years ago

“Brilliant really pleased with my purchase especially the price and it was packaged with care so I received it in perfect condition”

Helpful Report

Posted 4 years ago

“AmaZing response sent my order next day delivery no extra cost for our holiday ❤️”

Kathryns 5 star review on 23rd July 2021

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon Doesn't that dress look amazing on her ! thanks for uploading

Posted 4 years ago

“Thanks lovely items would definitely buy again”

Helpful Report

Posted 4 years ago

“""”

Helpful Report

Posted 4 years ago

“Amazing little jacket”

Helpful Report

Posted 4 years ago

“Click and collect order was ready for pick up the next day Brilliant service as always”

Helpful Report

Posted 4 years ago

Thanks for the kind words, we will pass this onto the team, look forward to seeing you soon x

Posted 4 years ago

Kathryns is rated 4.8 based on 586 reviews