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Kabayan Remit Reviews

4.8 Rating 22,484 Reviews
97 %
of reviewers recommend Kabayan Remit
4.8
Based on 22,484 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Kabayan Remit Reviews

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

Write Your review

Excellent
Helpful Report
Posted 3 years ago
Thanks so much for the fantastic rating, Thelma! Happy to have you on board. 😊
Posted 3 years ago
Very fast
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Posted 3 years ago
Glad to hear your money was delivered fast, Bernadette! We'll keep doing our best to provide you with fantastic services. 🌟
Posted 3 years ago
Agents are nice but Refund takes a lifetime!
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Posted 3 years ago
Thanks for sharing that, Anazel Calibugan. We're always working on improving our services, so we appreciate every feedback we get. Upon checking, your refund was processed and refunded back to your account a day after the refund was requested, which is still within the timeframe of the refund service level agreement. Thank you
Posted 3 years ago
Waiting time is long to issue the receipt. Furthermore, the exchange rate is too slow for a change even the exchange rate at the markets is high , so I expect a higher rate to proceed with the transaction. Unlike the Asenso Remit , they keep changing the exchange rate several times a day to reflect the market.
Helpful Report
Posted 3 years ago
Hi, Amado. Asenso Remit is a subsidiary company of Kabayan Remit and always offers high and competitive exchange rates. You can check the rate comparison table at www.kabayanremit.com website. Our table lets you compare Kabayan Remit service, rate, transfer speeds and fees to different remittance companies and how much you can save with Kabayan Remit. 😊
Posted 3 years ago
Ace your customer service was really helpful guided me for my problem in setting up my kabayan remittance. Thanks Ace !!!!!
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Posted 3 years ago
Hi Olivia, thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐
Posted 3 years ago
I have been sending money thru Asenso. It's my first time sending money thru Kabayan Remit after the transition. I had a good experience with an agent. Jenay was very helpful and nice. I'll definitely recommend you to my loved ones and friends.
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Posted 3 years ago
Hi Carmelita, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊
Posted 3 years ago
NO COMMENT SO FAR.
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Posted 3 years ago
Thanks so much for the fantastic rating, Ruben! Happy to have you on board. 😊
Posted 3 years ago
I cant update your new kabayan remit. My account frim asenso smooth well now when i sign in to a new apps its says ivalid email..
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Posted 3 years ago
Hi Charito , our team is already working on your case. Please keep an eye out on your email. We'll get back to you as soon as possible.
Posted 3 years ago
Just clarification regarding the referral that I didn’t use it yet, when to avail it? Thank you for consideration for this matter. Waiting for an answer please and thanks.
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Posted 3 years ago
Hi, Lily. Thank you for your review and for raising your concern with regard to this matter. Your referral bonus is already available on your Kabayan Remit account. Thank you!
Posted 3 years ago
This app is fucked up.doesnt work.
Helpful Report
Posted 3 years ago
Sorry to hear you've experienced issues with our service, Antonia. One of our representatives has already assisted you. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com. Thank you
Posted 3 years ago
You know what, I am trying to asked help cause my account is screwed up and no body contact and also how come my account is on face book and my credentials is wrong, then my location is British country??? Somebody could contact me?
Helpful Report
Posted 3 years ago
Hi, Elisa. You've registered at Kabayan Remit under United Kingdom country. Our team is already working on your case. Please keep an eye out on your email. We'll get back to you as soon as possible. Thanks!
Posted 3 years ago
Good service so far! More better if you send daily emails how much is the rate for tge day like Asenso before. Thank you
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Posted 3 years ago
Thanks for the lovely feedback, Loida. We are delighted to hear you found amazing value in our services. 😊For the daily rate, please select the push notification marketing preference on your mobile app to receive the daily rate update. Thanks!
Posted 3 years ago
Why can't your website recognize my email address?
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Posted 3 years ago
Sorry to hear you've experienced issues with our service, Zenaida. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!
Posted 3 years ago
Satisfied, easy remit, flawless transaction. confident that my money will reach my family. Customer service superb.
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Posted 3 years ago
Thank you for trusting us, Juanita . Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏
Posted 3 years ago
Easy remit, no stress, sending money flawless.
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Posted 3 years ago
Hi Juanita , thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊
Posted 3 years ago
New app as Kabayan is complicated!
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Posted 3 years ago
Hi, Lorenza. We're always working on improving our services, so we appreciate every feedback we get. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!
Posted 3 years ago
I can trust Kabayan remit. It goes to the account in few minutes.
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Posted 3 years ago
Glad to hear your money was delivered fast, Mercedes! We'll keep doing our best to provide you with fantastic services. 🌟
Posted 3 years ago
Fund transfer remit is slow-moving. It took 5 hours waiting for the funds. I try to message kabayan remit via messenger but no response at all.
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Posted 3 years ago
Thanks for sharing that, Noemi. Thank you for your review, and please accept our apologies for any inconvenience caused. We'll always do our best to deliver your money to your loved ones as quickly as possible. Your transaction was processed 5 minutes after we received your payment via Interac e-transfer. However, as a Money Service Business (MSB) regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), we are legally required to check our customers' documents from time to time. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.
Posted 3 years ago
KYC is not saving and updating
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Posted 3 years ago
Sorry to hear you've experienced issues with our service, Miraflor. Upon checking, your information is updated on file. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!
Posted 3 years ago
No one is answering the call and no available agent. How can I resolve the situation during the time I sent the money and there is a mistake? I will not recommend you but instead I will tell the people how bad your service is.
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Posted 3 years ago
Thanks for sharing that, Marina. We're always working on improving our services, so we appreciate every feedback we get. We're receiving a high volume of calls/inquiries, but we're ensuring that all of our clients' concerns are adequately handled. Our customer care is 24/7 available, and you can reach us via call, Facebook messenger or email. Thank you!
Posted 3 years ago
Kabayan Remit is rated 4.8 based on 22,484 reviews