Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 22,484 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 22,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 6th January 2026

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service is excellent!”

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Posted 3 years ago

Only the best for the best! 😄 Happy to have you on board, Carmelita.

Posted 3 years ago

“Friendly staffs. Good service.”

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Posted 3 years ago

Hi , thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐

Posted 3 years ago

“Easy & smooth transactions.”

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Posted 3 years ago

We're so glad to hear about your great experience with us, Hennie. We'll do our best not to disappoint. 🙏

Posted 3 years ago

“So far my last remittances took only less than an hour to be credited to receiver account”

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Posted 3 years ago

Glad to hear your money was delivered fast, Roberto! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 years ago

“My first experience was so amazing.. i love the customer service.. that is the most important to me”

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Posted 3 years ago

Hi Joni, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 3 years ago

“Very reliable”

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Posted 3 years ago

Thanks so much for choosing us, Frederick.❤️ We're always happy to help!

Posted 3 years ago

“Good service”

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Posted 3 years ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Mely.

Posted 3 years ago

“Supportive staff and very quick process of sending money.”

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Posted 3 years ago

Hi Teodoro, thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐

Posted 3 years ago

“Reliable agency to remit your money. Highly recommended.😊”

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Posted 3 years ago

Thank you for the review and recommendation, Julieta. It's always great to hear from happy customers. 🥰

Posted 3 years ago

“Fast processing of payment. Reliable, easy to use the apps in sending money anytime, anywhere. Highly recommended.”

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Posted 3 years ago

Thank you for the review and recommendation, Milagros. It's always great to hear from happy customers. 🥰

Posted 3 years ago

“Always reliable.”

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Posted 3 years ago

We're so pleased to hear that, Sharon. Thanks for sharing! 🥰

Posted 3 years ago

“Good service.”

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Posted 3 years ago

Only the best for the best! 😄 Happy to have you on board, Ephel.

Posted 3 years ago

“Everything! Never again All day email, call back and forth Waste of my time”

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Posted 3 years ago

Hi, thank you for your review and for raising your concern with regard to this matter. We would like to apologize for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), we are legally required to check our customers' documents from time to time, especially when sending large amounts. To avoid any delay with your transfers, please make sure you have the requested documents available. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 3 years ago

“Ive been with kabayan for nearly 10 years now.I been sending money regularly every month or maybe twice a month.The most bad experience that i have with them is a very recent and it was happened 3 times.The last one is just this 20th of August I'm having Holliday here in the Philippines.I have sent my money to my parents acct that i always used every month.My money didn’t arrive for two days till now.I have try to contact their Kabayan Philippines contact number sadly for whole day nobody answered useless.I been in the bank 3 times no money at all.I have talked on the online costumer service and they told me the money is already ready on my parents account and we went again in the bank and its totally tiring my money hasn’t arrived.As soon il be back in UK I'm leaving this useless remittance company its totally not worth it.Its been 3 days now I don’t have money left in my pocket because of them.I have even send them my widrawal receipt from BPI”

Helpful Report

Posted 3 years ago

Thank you for your review and for raising your concern regarding our services. We would like to sincerely apologize for any inconvenience caused. Please be advised that we take great care in ensuring that every feedback from our customers is thoroughly investigated. We always aim to deliver our customers' money as safely and quickly as possible; however, the delivery time may be affected due to different factors. We used Bancnet Instapay to process your transaction, which is a system operated by Banko Sentral ng Pilipinas. That system is, in a way, serves as a bridge for various Philippine banks so your money can be sent faster (it can take as fast as a few minutes). Then the feedback, if the transaction is credited or undelivered (e.g. account number provided does not exist, returned by bank), will be coming from the recipient bank, which in this case would be Bank of the Philippine Islands. We initially received a report from BPI stating your transaction has been credited, so we updated your transaction's status on our end likewise. When you told us that it was not yet credited, we made an initial inquiry to the bank, but we were advised it was credited. We insisted that it was not. We provided your statement account and asked for further investigation. We also coordinate with BPI to trace the transaction; hence they need to contact the Instapay Reconciliation Team for further investigation. We hope this gave you a picture of how we coordinate with different parties to process transactions. For this particular case, we heavily relied on your recipient's bank for feedback as well as when and what actions we will take next. However, even the erroneous processing was not caused by us (stated not to point fingers but to establish accountability), we understand that you did not have a good experience. We did a follow-up earlier today, but there's no report from the bank yet. We'll get back to you as soon as we get feedback. We greatly appreciate your patience.

Posted 3 years ago

“The most reliable service! Mababait na staff”

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Posted 3 years ago

Hi Leonora, thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐

Posted 3 years ago

“Very easy & convenient app to use anytime. Happy to be their customer.”

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Posted 3 years ago

Thanks so much for choosing us.❤️ We're always happy to help!

Posted 3 years ago

“I’d like kabayan remit that only one remittance for me:”

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Posted 3 years ago

Thanks for the lovely feedback, Amelia. We are delighted to hear you found amazing value in our services. 😊

Posted 3 years ago

“Kabayan maintains good customer care and service”

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Posted 3 years ago

Only the best for the best! 😄 Happy to have you on board,Nelba.

Posted 3 years ago

“Super fast and safe.”

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Posted 3 years ago

Glad to hear your money was delivered fast,Hermogina! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 3 years ago

“I am so pleased with this application, made my life easier on sending money to my loved ones in the Philippines, been using kabayan remit for 10years already and am so glad i have found this, easy to use and my money is safe with them...keep up the good work and thank you.”

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Posted 3 years ago

Cheers to many more years ahead of us! 🥂

Posted 3 years ago

Kabayan Remit is rated 4.8 based on 22,484 reviews