Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 22,484 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 22,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 6th January 2026

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and reliable. Highly recommended.”

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Posted 2 years ago

Thank you for the review and recommendation, Mar. It's always great to hear from happy customers. 🥰

Posted 2 years ago

“Fast and efficient service.”

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Posted 2 years ago

Glad to hear your money was delivered fast, Remely! We'll keep doing our best to provide you with fantastic services. 🌟

Posted 2 years ago

“Fast sending remittance”

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Posted 2 years ago

Thank you for trusting us. Delivering your hard-earned money to your loved ones safely will always be our number one priority. 🙏

Posted 2 years ago

“For almost 11years of using Kabayan Remit and counting more, i am very satisfied and contented....cheers to more transactions and keep up the good w ork....thank you 🙏”

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Posted 2 years ago

Cheers to many more years ahead of us! 🥂

Posted 2 years ago

“Worse experience ever. Etransfered money. They sent it to the wrong bank, then they credited to the wrong person at the right bank. Supposed to be convenient as it’s online. Their customer service is through Facebook messenger and it takes 30-45 min to answer each question. Will never do business again with this company. I absolutely do not recommend it.”

Helpful Report

Posted 2 years ago

We can confirm receipt of your complaint. We apologize that you had to experience this. We appreciate this opportunity to explain what happened in your transaction. We used Bancnet Instapay to process your transaction, which is a system operated by Banko Sentral ng Pilipinas. That system serves as a bridge for various Philippine banks so your money can be sent faster (it can take as fast as a few minutes). Then the feedback, if the transaction is credited or undelivered (e.g. account number provided does not exist, returned by the bank), will be coming from the recipient bank, which in this case would be BDO. Upon receiving the payment via e-transfer, we process the transaction that you've created online. We initially received a report from BDO stating your transaction has been credited, so we updated your transaction's status on our end likewise. When you told us that it is not yet credited, we made an initial inquiry to the bank but we were advised it was credited. We insisted that it was not and asked for Proof of Deposit. When we received the result of the investigation from the bank, we were advised by the BDO that the funds were for manual deposit and reconciliation on the BDO's end. We hope this gave you a picture of how we coordinate with different parties to process transactions. For this particular case, we heavily relied on your recipient's bank for feedback. We understand that you and your beneficiary did not have a good experience. Our policy prohibits us from giving cash value as compensation so, we would like to offer you a free service fee on your next transaction. This also gives a chance to show that what happened in your transaction is mostly isolated. We will appreciate your understanding and we thank you for your continued use of our service for your remittance needs.

Posted 2 years ago

“This site is reliable, the reciever can easily get the money.”

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Posted 2 years ago

We're so glad to hear about your great experience with us. We'll do our best not to disappoint. 🙏

Posted 2 years ago

“Excellent”

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Posted 2 years ago

We're so pleased to hear that,Eric. Thanks for sharing! 🥰

Posted 2 years ago

“reliable and trustworthy… i had been using Kabayan long time and i haven’t encountered any probs on my remittance. they are up to date on all the changes like they’ll inform costumers immediately. i will surely be using Kabayan always xxxxx”

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Posted 2 years ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Phoebe!

Posted 2 years ago

“I like using Kabayan Remit but every time I send a big amount due to my ongoing House Construction in the Philippines and in Emergency Situations, my Remittance is always being kept on HOLD or returned / refunded after several days and they keep on asking proof where the funds come from! It is so annoying as there is no way you could steal money here in the UK and sent it back home. Most of the time, I spent the whole day just sending Bank Statements, Pay Slips, etc. thru their compliance team...”

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Posted 2 years ago

Hi Ferdinand, thank you for your review and for raising your concern with regard to this matter. We would like to apologise for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Conduct Authority (FCA), we are legally required to check our customers' documents from time to time, especially when sending large amounts. To avoid any delay with your transfers, please make sure you have the requested documents available. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 2 years ago

“Quick processing. Staff polite and competent. Several choices of outlets to claim. Cannot ask for more. Simply happy!”

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Posted 2 years ago

We're so glad to hear about your great experience with us, Nilda. We'll do our best not to disappoint. 🙏

Posted 2 years ago

“I am satisfied with the service and trusted.”

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Posted 2 years ago

We're so glad to hear about your great experience with us, Juice. We'll do our best not to disappoint. 🙏

Posted 2 years ago

“Thank you Reggie of Alberta for extending your help to me and my hubby!”

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Posted 2 years ago

Thank you for the review and recommendation. It's always great to hear from happy customers. 🥰

Posted 2 years ago

“the service pay is cheap than other remittances and the exchange rate much higher than other”

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Posted 3 years ago

We're so pleased to hear that. Thanks for sharing! 🥰

Posted 2 years ago

“I have noticed that the processing takes time. I guess money in minutes is not applicable when using your app. But still, I am satisfied for now. Just hoping you’ll add door to door delivery.”

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Posted 3 years ago

Hi Emilyn, thank you for your review. We're processing the transaction as soon as we receive the payment via e-transfer. However, if it is successfully credited, the bank feedback will be coming from the beneficiary's bank. As for the cash collection, funds are already available for pick up once forwarded to the Philippines.

Posted 2 years ago

“very convient easy to send money and very accomodating when it comes to customer dervice”

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Posted 3 years ago

We're so pleased to hear that,Jennylyn. Thanks for sharing! 🥰

Posted 2 years ago

“The staff are accommodating and friendly and the service is very helpful…”

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Posted 3 years ago

Thanks for the lovely feedback, Elenor. We are delighted to hear you found amazing value in our services. 😊

Posted 2 years ago

“Very impressed with the delivery of your service and the exchange rates to Peso are very competitive. The service fees are minimal. They also have a safe and secure process. Overall, good job and will highly recommend. TY Kabayan!”

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Posted 3 years ago

We're so glad to hear about your great experience with us. We'll do our best not to disappoint. 🙏

Posted 2 years ago

“Mabilis at madaling kausap”

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Posted 3 years ago

We're so pleased to hear that, Benjohn. Thanks for sharing! 🥰

Posted 2 years ago

“Very respectful and responsible and helpful”

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Posted 3 years ago

Hi Michael , thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 2 years ago

“Very easy to use app & customer service is very accommodating.”

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Posted 3 years ago

Thanks for the lovely feedback. We are delighted to hear you found amazing value in our services. 😊

Posted 2 years ago

Kabayan Remit is rated 4.8 based on 22,484 reviews