Kabayan Remit Reviews

Name: Kabayan Remit
Address: Eco Business Centre, Charlotte Avenue, Elmsbrook, Eco Business Centre, Charlotte Avenue, Elmsbrook, Oxfordshire
Rating: 4.79

4.8 Rating 22,484 Reviews

97 %

of reviewers recommend Kabayan Remit

Company Reviews

Metrics

Info

4.8

Based on 22,484 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Kabayan Remit:

Kabayan Capital Limited trading as Kabayan Remit was incorporated in June 2012 to help our kababayan who are working very hard overseas to send money to their loved ones in the Philippines. With Kabayan Remit, you can go to your account and send money anytime you want. In this digital world, we give the most efficient, cost-effective, and convenient way of transferring your money to the Philippines!

Visit Website

Phone:

020 3474 0999

Email:

info@kabayanremit.com

Location:

Eco Business Centre, Charlotte Avenue, Elmsbrook,
Eco Business Centre, Charlotte Avenue, Elmsbrook
Oxfordshire
OX27 8BL

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Kabayan Remit 5 star review on 6th January 2026

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

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Posted 3 years ago

Thanks so much for the fantastic rating, Nieves! Happy to have you on board. 😊

Posted 3 years ago

“Thank you for your good service.”

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Posted 3 years ago

Many thanks for your support, Marefe! We really appreciate it. 😊

Posted 3 years ago

“1. Excellent rate 2. Workers go an extra mile to help me 3. Super fast & reliable transactions. HIGHLY RECOMMENDED!!!!”

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Posted 3 years ago

Thank you for the review, Geraldine. It's always great to hear from happy customers. 🥰

Posted 3 years ago

“Staff are polite and helpful. Very good service. Easy and quick to send money in the Philippines.”

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Posted 3 years ago

Hi Marlyn, thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐

Posted 3 years ago

“Very helpful and friendly”

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Posted 3 years ago

Hi Nancy, thank you for providing feedback about your experience with our staff. It's always a pleasure to hear about our team going above and beyond for our customers.⭐

Posted 3 years ago

“Very accommodating and excellent service”

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Posted 3 years ago

We're so glad to hear about your great experience with us, Rosie. We'll do our best not to disappoint. 🙏

Posted 3 years ago

“Consistent of high peso rate. Than the other remittance.”

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Posted 3 years ago

Hi Eva, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 3 years ago

“Easy transaction. Competitive exchange rate.”

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Posted 3 years ago

Thanks for the lovely feedback, Maricel. We are delighted to hear you found amazing value in our services. 😊

Posted 3 years ago

“Easy to use. Efficient transfer”

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Posted 3 years ago

We're so pleased to hear that, Joleah. Thanks for sharing! 🥰

Posted 3 years ago

“Quick and reliable service. Thanks!”

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Posted 3 years ago

So happy to hear your feedback! ❤️ We're lucky to have you on board, Jadeuer.

Posted 3 years ago

“Very good rate and very helpful staff. Thanks so much”

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Posted 3 years ago

We're so pleased to hear that, Michelle. Thanks for sharing! 🥰

Posted 3 years ago

“Why the first time I sent money that cost $100 it was on hold and asking for proof of fund, why the second time I sent money that cost $511.99 it was not hold and I was not ask for a compliance. If I know that it will happen, I will never send money thru you guys. I better send it to western union, I just trusted the filipino workmate of my wife recommending me your company. I just cant cancel the transaction as it says there that it was automatically deposited to Asensoremit. If you think of my situation, what will i think of you? At this time. Put me in your shoes being a customer. It is very disapointed. After I trusting taking picture of my ownself and my passport in your website , why you did not ask for a compliance at that time, why you guys did not ask a proof of fund or a so that I will say no no no to send, because it was night time here past 11pm and I was too far away from the town or city. Now it was on hold for in how many days. Is that right holding money from other people?. Just return the whole amount of money. Do not hold it. Think that this money is very important for the kids allowance. You should have a good heart.”

Helpful Report

Posted 3 years ago

Thank you for your review and for raising your concern regarding our services. We would like to sincerely apologize for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), we are legally required to check our customers' documents from time to time, especially when for the first time. It is also indispensable to understand where customers have obtained the money, they are using to carry out transactions. It is an integral part of the Know Your Customer (KYC) process and vital to AML/CFT compliance. In addition to establishing the source of funds, as part of Enhanced Due Diligence (EDD) were also required to take adequate measures to establish the source of clients' wealth. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 3 years ago

“Receipt hasn't been sent until now your number can not be reached, messenger chat is not responding. you seem to be a scam”

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Posted 3 years ago

Hi Aida, we appreciate that you've been our loyal customer since 2020; hence, you can testify that our service is legitimate. Official receipt of your transaction was sent via email. Alternatively, you can view your transaction reference on your mobile app or website. We apologize for the delay in your receipt as we're experiencing a high volume of transactions. Our customer care is available 24/7 and contactable via email, messenger or call. Thank you!

Posted 3 years ago

“I an extremely disappointed with the kind of service they render.I am a regular customer and send a big amount of money most of the time.This remittance company give me a hard time and I been asked to send proof of funds ID which I complied but asking for another documents..Not likely to recommend..”

Helpful Report

Posted 3 years ago

Thank you for your review and for raising your concern regarding our services,Vilma. We would like to sincerely apologize for any inconvenience caused. Please note that as a Money Service Business (MSB) regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), we are legally required to check our customers' documents from time to time, especially when sending large amounts. It is also indispensable to understand where customers have obtained the money, they are using to carry out transactions. It is an integral part of the Know Your Customer (KYC) process and vital to AML/CFT compliance. In addition to establishing the source of funds, as part of Enhanced Due Diligence (EDD) were also required to take adequate measures to establish the source of clients' wealth. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com.

Posted 3 years ago

“excellent people to deal with”

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Posted 3 years ago

Hi Kenneth, thank you for your review. We're delighted to hear that you had such a positive experience using our services. 😊

Posted 3 years ago

“Rating very good with Kabayan Remit. Very satisfied and reliable when it comes to sending money and if there’s a problem you can verify right away. I will recommend Kabayan Remit to all of my family, relatives and friends.”

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Posted 3 years ago

Thank you for the review and recommendation, Mercedes. It's always great to hear from happy customers. 🥰

Posted 3 years ago

“Nice very helpful”

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Posted 3 years ago

We're so pleased to hear that, Edsan. Thanks for sharing! 🥰

Posted 3 years ago

“It took almost a day for your customer service to respond my inquiry regarding undelivered remmittance. The service is too slow.”

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Posted 3 years ago

Hi Jeffrey, sorry to hear you've experienced issues with our service. We're always working on improving our services, so we appreciate every feedback we get. Apologies for the delayed response to your email last Thursday, as we're experiencing a high volume of transactions and inquiries that day. Alternatively, our friendly bilingual staff can assist you with any other queries you may have. We are contactable at 1(437)886-2999 or via Kabayan Remit Facebook messenger. Thank you

Posted 3 years ago

“Sending money is not available after an hour before the receiver can actually received the money transferred, it takes half a day and until now they cant still get it.”

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Posted 3 years ago

Thank you for your review and for raising your concern regarding our services. We would like to apologize for any inconvenience caused sincerely. Please be advised that we take great care in ensuring that every feedback from our customers is thoroughly investigated. Upon checking with your past transactions, your transaction is available on remittance partner ends as soon as we forward your transaction. If you have any questions or if there's anything else we can help with, please feel free to email us at info@kabayanremit.com. Thank you!

Posted 3 years ago

“PLS RESPOND TO YOUR CLIENTS . NO CUSTOMER SErvice”

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Posted 3 years ago

Hi Benedict, thanks for your feedback. Our customer service is available 24 hours, seven days a week. Should you need to contact us, please do not hesitate to message us on Kabayan Remit messenger, call our customer service line or email us at info@kabayanremit.com . Thanks!

Posted 3 years ago

Kabayan Remit is rated 4.8 based on 22,484 reviews