JustLinen.co.uk Reviews

Name: JustLinen.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.85

4.9 Rating 4,228 Reviews

97 %

of reviewers recommend JustLinen.co.uk

4.9

Based on 4,228 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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JustLinen.co.uk 5 star review on 25th March 2024

S LYNN

JustLinen.co.uk 5 star review on 5th February 2024

A BOLTON

JustLinen.co.uk 5 star review on 26th December 2023

JustLinen.co.uk 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered to the wrong address. Unable to retrieve it.”

Helpful Report

“The bedding was in perfect condition. However, the cushion needed to be aired and sprayed with fabreze due to it being damp as it had obviously been stored in a damp environment. Not very acceptable for a high end product.”

Helpful Report

“I have been buying TLC bedding from you for a few years now and always very impressed. I noticed that my latest white pillows looked a bit dingy in the packaging but thought would be fine when washed. I now wish I had returned them as they are still more ivory than white and don’t feel as good quality. Definitely not 400 TC! Obviously it is too late now for me but I won’t be buying any more and suggest you remove them from your shelves. I have sent a picture showing my new and old pillows to compare the difference in colour. The old pillows are on the right and are still lovely and white after some four years!”

Helpful Report

“I have purchased a lot of bedding over the last few years from here and always pleased with the quality.What I can't stand is the last order I received arrived with an awful smell,fusty,damp smell in the box and slightly on the bedding.The bedding went straight in the washer and the packaging in the outside bin,can't stand the smell this was the worst out of the last few orders and is putting me offer ordering again.”

Helpful Report

“Box was poorly packed and damaged. Arrived at local post office not my home address. Delivery time as expected.”

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“Very disappointed that due to nobody being at home when order arrived, the courier took it to a pharmacy on the other side of the city. Not ideal. Now have to wait for company to retrieve it to re-order.”

Helpful Report

“Expected better quality as had bedding from here before. Very disappointed this time so won't be ordering again km afraid”

Helpful Report

“Unfortunately most of the Vantonà Nerrisa Curtains were packed in right handed pairs.The curtains should meet in the middĺe with a fŕill on both left and right curtains. It's not easy to get a response from Dawsons.They were needed for Christmas.”

Helpful Report

“Received two Christy bath sheets that stank of dampness and mould so had to put them in a boil wash on arrival. Told customer service who pretty much couldn't care less that it cost me to make the product fit for purpose. After the wash, threads and pulls are already visible so would never buy again.”

Helpful Report

“Having brought bedding from you for many years I was so disappointed with the quality of this lot of bedding”

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“Nothing like picture, colours not the same as shown , real disappointment”

Helpful Report

“The cotton is thin and not as soft as previous Sanderson duvet covers I have bought. I only purchased this because I was looking for quality linen. Disappointed.”

Helpful Report

“Quite expensive duvet cover but creased very easily and didn’t look good after using for one night.”

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“Ordered duvet cover in clearance. Wasn't sure whether pillow cases included so rang department store. I was told definately included. Cover arrived but no pillow cases. I never returned as postage would have cost me around 10 pounds. I wasn't impressed”

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“Good quality but the colour is a lot darker and greyer than the photographs. I was trying to match them to my current bathroom colours. There isn't an option for 'Not as described' or a free postage return. Just an option for Wrong Colour or Not Suitable”

Helpful Report

“Fitted sheet is fine, not pillow slip”

Helpful Report

“material very thin and the stitching was badly done.”

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“Normally, items ordered are correctly delivered, however last order placed with Carol at 1.15pm on 1st may JD903822 was incorrect when it arrived on 5th MAY - TODAY 9TH MAY still waiting to here that this large expensive order will be rectified.”

Helpful Report

“Well the discount was great and the service was swift but I had assumed the item was perfect as nothing was said to the contrary. When the bedspread arrived it was soiled all along one edge - it looked as though it had been on display. I emailed customer service to point out that I was disappointed that the condition/soiling was not mentioned pre sale. The response I received thanked me for pointing this out. No apology or suggestion that they would mention condition in future sales where appropriate. Bit of a shame really.”

Helpful Report

“Just Linen arranged for the item to be sent quickly but it arrived in a dreadful state, covered in a black grease like substance and smelled of dirty oil. Inside the package the duvet cover in it's packaging also smelled of grease/oil and the outer cover had traces of a black grease like substance. I think that it is time that you changed your delivery company as the parcel was delivered by a man not wearing a mask. Totally unprofessional!”

Helpful Report

JustLinen.co.uk is rated 4.9 based on 4,228 reviews