JustLinen.co.uk Reviews

Name: JustLinen.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.84

4.8 Rating 5,200 Reviews

96 %

of reviewers recommend JustLinen.co.uk

4.8

Based on 5,200 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone

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JustLinen.co.uk 5 star review on 18th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sadly I have returned the bedding as the actual colour is completely different to that shown. It is dull and more mustard rather than bright and gold as illustrated which is very disappointing.”

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“I would write a review if I HAD RECEIVED MY PURCHASES!!!!”

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“I received 4 sheridan snowy white bath mats in one plastic bag inside a crushed box. When I opened the plastic bag, the mold smell was overwhelming! It must have been stored in a damp place! I could not gift them to my daughter with babies in the home. Spent ages washing in white wine vinegar, baking soda, hanging in the hot sun for hours and bleaching before the mold and mildew smell finally left the mats. In hindsight I should have sent them back immediately for a refund. Had to buy mats from Frasers instead as a gift.”

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“I received a super king duvet set and two towels. The smell of damp from all items was disgusting. They have obviously been stored in a very damp store room for a very long time. I had to wash them immediately and line dry them all day and all night then washed them again and line dried once more. I'm still not convinced the smell will not return when they are in use. Will not purchase from this site again.”

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“I'm sorry but I have had to return this item , when I received the item , when opening the box ,a very unpleasant smell greeted me. It's was a very musky smell . As if the item had been stored in a damp environment.”

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“Justlinen need to use a better delivery company DPD are useless and I had to go and collect the parcel as they couldn't be both to deliver it. Justlinen as a company are good.mike Tyldesley”

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“The item did not appear as on the photo. It looked cheap.Also it cost over seven pound to send back which is a lot of money for a pensioner.”

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“I have yet to receive my order... not impressed and very disappointed....”

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“Really awful customer experience- their shipping process doesn’t work and they are as unhelpful as they could be. Two failed orders totalling £800. They must be so arrogant that they cannot put some effort into get an order to the customer.”

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“Bedding has been received in a very timely manner however is dirty and has a damp smell despite being wrapped well and couriered safely. Have tried calling to discuss however met with answer machine saying they are closed despite website stating opening hours.”

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“Purchased Vantona Leah duvet set. Pattern is lovely. But the quality of the material is very poor. Product information stated it was 200 count. Other Duvet covers I have which are 200 count are much better quality. Very disappointed”

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“Not yet received”

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“Just received my order. Very happy with the pillows BUT the quality of the Duvet set was very, very poor for the price. I had not looked it was 180 count because for the price I expected far better. Could get better in Primark! Unfortunately I will have to pay for return postage as when contacted they say it is my fault that it is poor quality. Their description should say a thin material some may prefer for Warmer weather. So I am very unlikely to order from them again”

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“Vantona pillowcases not quality expected. Shoddy sewing, seams of pillowcases dreadful. Throw in the bin.”

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“Stinky duvet cover smelt mould had to was twice to get smell out was terrible they refunded my postage won’t buy from them again warehouse needs sorting or they are very old stock”

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“Ordered matching 400 TC Vantona sheets and disappointingly the sheets and pillow cases were not the same colour, but quite different. It was all resolved and I am waiting for the refund a few weeks after having returned them. Just a lot of hassle for something that should not have been sent to me in the first place.”

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“Ordered Vossen Vienna towels twice now and each time have had to return. Very strong odour on both occasions - mould/chemical? A shame because I have often ordered from this company in the past, but probably wont be doing so again”

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“Towels arrived all creased up, badly packed, and had an awful smell. The bath towels were a slightly different green to the hand towels. I did not return as I noticed I had to pay for postage, not happy at all, will not be ordering from you anymore.”

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“I bought a coverless duvet which may have been lovely but it didn't arrive so I emailed to ask when it might come. No-one has responded as yet. I am still hopeful. 🤞”

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“Product looked lovely but it still hasn't arrived unfortunately. Dpd haven't been in touch at all after the date is was due to arrive.”

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JustLinen.co.uk is rated 4.8 based on 5,200 reviews