JustLinen.co.uk Reviews

Name: JustLinen.co.uk
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.85

4.9 Rating 4,234 Reviews

97 %

of reviewers recommend JustLinen.co.uk

4.9

Based on 4,234 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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JustLinen.co.uk 5 star review on 25th March 2024

S LYNN

JustLinen.co.uk 5 star review on 5th February 2024

A BOLTON

JustLinen.co.uk 5 star review on 26th December 2023

JustLinen.co.uk 5 star review on 29th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to return as wrong colour for room. Expensive to return.”

Helpful Report

“Yet to receive all items on 16th jan despite ordering on the 2nd jan when all items were shown as in stock. Communication had been poor and have had to chase numerous time. No date currently provided for delivery of remaining items”

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“Sadly a 2 on this occasion and all because of the very poor delivery experience. Disappointingly as DPD generally v good. I complained using online chat to DPD - not worth my time! He eventually just stopped talking to me! I emailed Dawson’s twice about the delivery experience on Friday and no reply yet - it’s PM Tuesday;(”

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“The product is good and delivery very efficient but all the products smell mouldy/musky and think its the old box used to send to me”

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“Package arrived torn and also packing of duvet cover was also torn.”

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“Send wrong set ! No good communication!”

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“Won't order again as you don't offer free returns and I wasn't aware of it until the order was processed, customer service unhelpful”

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“Item not right, still waiting for situation to be rectified.”

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“Very misleading on price prior to sale price. This showed £105 for king size duvet cover with pillowcases at £23 each.”

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“Curtains purchased, not inexpensive and reasonable quality but poorly pressed and unsightly different colour lining showing to the front of the curtains; ugh ugh!! Would not recommend...”

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“We bought these ahead of moving house. Very disappointed with quality, left unopened after months to find the towels had fraying and pulled sections. Lovely thick towel, we bought the same set on sale from a different store that arrived in better condition.”

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“Not happy returns are at your own cost I don’t know any other sites you pay to return”

Helpful Report

JustLinen.co.uk is rated 4.9 based on 4,234 reviews