Jumblies Models Reviews

Name: Jumblies Models
Address: 17 Marshall Close, Norwich
Rating: 4.91

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend Jumblies Models

Company Reviews

Product Reviews

Metrics

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Jumblies Models 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“Always very helpful and knowledgeable about their business. Items well packed and delivered quickly when available. Will continue to use happily.”

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Posted 6 years ago

“Communication great, good stock, good prices, prompt & reliable delivery”

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Posted 6 years ago

“The service is very good. I find the pre-order take a long while to be delivered. i.e I have a airfix kit for a Wellington, which was supposed to be out end of August, it is now October?”

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Posted 6 years ago

“Excellent customer service particularly when faced with a major Airfix release.”

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Posted 6 years ago

“Your delivery was very good. Many thanks.”

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Posted 6 years ago

“Good delivery and got my order on time but made one mistake .You put my account numder on top of the box so every one could see it.could you please not do that again.”

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Posted 6 years ago

“very good service. next day”

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Posted 6 years ago

“Quick, hassle free, good prices and a wide range on offer. Highly recommended.”

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Posted 6 years ago

“I've been buying models from Jumblies for a number of years now and have always had excellent service.Prompt delivery and really nice people to talk to on the phone.Whats not to like?”

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Posted 6 years ago

“I’m very pleased with the goods and service provided by JM. The goods came into stock at the aforementioned time, and I was promptly notified, and received prompt delivery after payment of balance. I’m please to award JM 5 stars for their friendly service and quality of goods. Thank you JM.”

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Posted 6 years ago

“Item arrived as described.”

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Posted 6 years ago

“I cannot review the products as they were delivered to the wrong address. And i dont know if they have been sent back to jumblies models or stolen by the people who accepted the delivery.”

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Posted 6 years ago

“As usual, great service from Jumblies! Excellent model of Adolf's Tante Ju, arrived packaged to survive another war. Looks fantastic on display.”

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Posted 6 years ago

“perfect.......”

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Posted 6 years ago

“Jumblies provide excellent service and support for all your collecting/modelling needs I have had no problems in some 20 years Extremely good customer services”

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Posted 6 years ago

“My customer experience with Jumblies was excellent. The item that I ordered was dispatched very promptly and arrived well packaged. I will have no hesitation in making a further purchase from Jumblies.”

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Posted 6 years ago

“Service and products offered is excellent however delivery is not as cost effective as it used to be and more often than not the packages seem to take a fair beating through whoever the transport company is. To date, because of the padding Jumblies use, it's generally been limited to the external packaging but I have had some slightly compromised product boxes. (I have other packages coming from all over the world including the UK and the issue is not as prevalent. Yes you get the odd one but not at the same rate as Jumblies parcels.) The delivery pricing is also expensive especially when buying multiple items. A single item might cost 17 pounds but put two together and it changes to 100 pounds +. I always order items in individual lots these days to avoid the higher delivery costs. So I don't think the freight company you are using is providing a value for money service. Their poor performance could actually make your organisation look less professional than it actually is. Hope this is helpful, Geoff”

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Posted 6 years ago

“Always professional always polite sell quality items cannot fault.”

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Posted 6 years ago

“My T34 Tank arrived on time and I'm very happy with it. Jumblies service was also excellent.”

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Posted 6 years ago

“Excellent to deal with, notified when order was in stock and promptly dispatched once paid, great line of models and friendly customer care. Recommended.”

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Posted 6 years ago

Jumblies Models is rated 4.9 based on 3,906 reviews