Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,359 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,359 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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“I emailed them first to make sure Vivienne Westwood goods were genuine, I received an email back without delay. My only concern was it arrived in normal post and I feel something of that value should be signed for”

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Posted 3 years ago

“Ordered as a Xmas gift so unable to comment on the product as such but everything else… ordering, communication, delivery and packaging was first class. Thank you”

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Posted 3 years ago

“Arrived in time Were well packed”

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Posted 3 years ago

“Always excellent service and delivery”

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Posted 3 years ago

“Ordered 2 of the same item but have only received one. Have emailed them but have had no response and am unable to get in contact by phone”

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Posted 3 years ago

Hi Nicola, I am so sorry to hear this, I have searched this morning for an email from you and I am unable to locate it, maybe it is under a different email address than the one on your order? I will investigate this with our dispatch team this morning. in the meantime, if you wouldn't mind please just send us over another email to customercare@julesb.co.uk using the email address associated with your order and we will get back to you there, after we have spoken with our team. Kind Regards, Bernie

Posted 3 years ago

“I’m still waiting for a response about my order that never arrived! Still not had a refund and feel like I’ve been robbed! I’ll never be ordering from here again I’ve been made out to be not worth the time of your customer service team! You and DPD playing tennis to take responsibility for a parcel that wasn’t signed for, no picture evidence it arrived and a customer in the middle of your arguments! Need this sorting ASAP or I’ll be informing the police!”

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Posted 3 years ago

“Confirmed the order, shipped out and notification of delivery.”

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Posted 3 years ago

“Good service arrived when stated and good tracking of parcel”

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Posted 3 years ago

“Brilliant service & parcel arrived very quickly”

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Posted 3 years ago

“Item came in a box well packaged so my husband will never guess what it is”

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Posted 3 years ago

“both (same trouser different colour) way too big”

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Posted 3 years ago

“Exceptional service”

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Posted 3 years ago

“Service very good, as is the product, fast informed delivery. However the clearance cost (customs) are horrible”

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Posted 3 years ago

“So pleased to have discovered JulesB. Great packaging and easy returns options. I’ll be using them again”

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Posted 3 years ago

“Good value, great selection, delivery fine and returns are easy. Would recommend.”

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Posted 3 years ago

“This is the second time I’ve used Jules B and I wouldn’t hesitate to use them again. Well packed and fast delivery.”

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Posted 3 years ago

“Beautiful packaging, arrived quickly”

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Posted 3 years ago

“Great price, great communication, very fast delivery.”

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Posted 3 years ago

“Excellent website, good range of products and choice of sizes. Brilliant no-cost next day delivery with branded packaging, very thoughtful. Inspirational!”

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Posted 3 years ago

“Fantastic service, rang the shop a couple of times with queries before I bought the slipper and the girls were so helpful and friendly..would definitely buy from here again and recommend..”

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Posted 3 years ago

Jules B is rated 4.8 based on 8,359 reviews