Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,406 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good packaging and delivery”

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Posted 7 years ago

“Not happy really, as pashmina I ordered had to be returned because the colour was not true to the one shown on website. I was told I would not be deducted for returned postage but was!!”

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Posted 7 years ago

“Although the wrong item was despatched to me, the way you handled the issue I cannot fault. You did not have the coat in stock when the wrong item was delivered but you did manage to locate one for me, unfortunately I needed it for a specific date. Your customer service is really good and I would certainly use you again.”

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Posted 7 years ago

“Jules B are excellent; their products / presentation and packaging are superb. The web site is problematical at times. Delivery selection needs care & you have to be vigilant to ensure "offers" register at checkout. One annoying aspect is that you don't receive email confirmation of orders placed, or when delivery is expected.”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“My delivery was very late which is unlike Jules B. They therefore refunded my postage. They also forgot to put one of my items in a box that it should have come with and again, they have forward this to me. Customer service is always brilliant, especially from Dean. He's always so obliging.”

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Posted 7 years ago

“For customer service, the attention to detail was, as always, first class. The notification and speed of delivery were excellent. The packaging felt luxurious and carefully prepared. The only slight concern was the product had changed slightly in design from the many pairs that I have bought in the past. The boots now have a redesigned toe which sees them now more rounded than I prefer.”

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Posted 7 years ago

“Simply processing, fast delivery.”

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Posted 7 years ago

“Very helpful and for a technophobe, straightforward ordering online. I did have a problem with delivery however. Having paid more for designated day, package dispatched too early and we were not at home and had a problem tracking it down. It happened to be Black Friday so was probably manic!”

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Posted 7 years ago

“Prompt service nicely presented x hopefully a prompt refund”

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Posted 7 years ago

“Ease of collection and ability to try on in shop.”

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Posted 7 years ago

“Great next-day service...”

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Posted 7 years ago

“Pleased with the coat”

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Posted 7 years ago

“Speedy delivery, but had to pay to return unwanted goods which I wasn't happy about”

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Posted 7 years ago

“Quick delivery, beautifully wrapped. Beautiful handbag.”

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Posted 7 years ago

Jules B is rated 4.8 based on 8,406 reviews