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Jules B Reviews

4.8 Rating 8,202 Reviews

100 %

of reviewers recommend Jules B

Company Reviews

Product Reviews

4.8

Based on 8,202 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for my order! Due to arrive last Friday and hasn’t, have tried to contact Royal Mail and they aren’t helping at all, the tracking number has nothing showing since they sent it to the wrong depot on the 2nd and have emailed JulesB and had no reply from them either so I can’t review my product as I haven’t received it Very disappointing”

Posted 2 years ago

“Website MISLEADING did not show the dress size ordered was unavailable! Therefore only HALF the order arrived, a jacket to match the dress! However, ALL of the money was taken from my account. I required a specific size for a special occasion. If I had know the item was not available, I would have ordered elsewhere. So I had to send the jacket back. All very inconvenient.”

Posted 2 years ago

“Ordered shoes at £91. Wrong size so returned for smaller size. Refunded £85.50. Spent £5.50 for nothing!!”

Posted 2 years ago

“Previous experience is good but disappointed I had to pay over £5 to receive and return item when it was not the size is said it was.”

Posted 3 years ago

“Customer service is shocking, didn't update me on my order, it took ages to come, charge 2.50 for returns aswell as you having you pay for delivery”

Posted 3 years ago

“Still, after several weeks, have not received the ordered Parajumpers Dillon jacket, nor the refund. Only the good record from previous - before brexit - purchases stops me from giving the lowest mark. Artur Oktaba”

Posted 3 years ago

“No information during the shopping about the import tax in UE”

Posted 3 years ago

“Easy website, good price and fast dispatch. However emailed because the item was slightly damaged and still not had a response nearly a week later. I appreciate there is a national lockdown however if online sales are still going I expect there to be online support for these sales”

Posted 3 years ago

“Product arrived damaged and comms with company has been very very poor. Still not resolved the issue”

Posted 3 years ago

“The look and fit of shoe is very nice. Unfortunately the shoes had scuff marks on them and looked like they had been tried on before. Clear 'crack' marks on one of the shoes. I'll be returning them.”

Posted 3 years ago

“I would expect free international returns - shopping the wrong item is too expensive.”

Posted 3 years ago

“You didn’t”

Posted 3 years ago

“Quality packing,quality goods. Very pleased.”

Posted 3 years ago

“On this occasion I was very disappointed in Jules b - I ordered the door print scarf & received a different print scarf. I returned the scarf (paying again for postage! & asked for an exchange & for the Door print scarf to be sent, I also asked for a refund of return postage as the mistake was made by Jules b. Whilst the scarf is still shown on Jules b website I did not get an exchange (my first preference). I did get my initial payment refunded - sadly disappointed in this outcome especially as the scarf appears to be still available.”

Posted 3 years ago

“The sunglasses weren’t seemingly in new condition, it was finger printed on it so much and the protector bag was also seems used. The price tag on protector bag was removed dirty and replaced new one on it. I wanted to peel off the price tag but stick was staying. Not happy with my international purchase. I did hope it would come in good condition where the sunglasses are untouched and come in its own box newly. I don’t know what Jules B would do in this situation. I waited my order many days , don’t want to return it. But for £44, this sunglasses shipping was not enough.”

Posted 3 years ago

“Excellent”

Posted 3 years ago

“Already stated in previous e-mail.”

Posted 3 years ago

“I normally rate JulesB very highly as a retailer but as the box containing my reading glasses was empty I was really disappointed this time around. I opened the box and lifted out the glasses sleeve only to feel very let down that there were no glasses inside!!! All my other products were fab however, and as always carefully wrapped but I wonder why the box wasn’t checked that it contained the glasses....even to check the correct vision strength!! ☹️”

Posted 4 years ago

“Great service”

Posted 4 years ago

“Great options to choose from”

Posted 4 years ago

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Jules B is rated 4.8 based on 8,202 reviews