Jules B Reviews

Name: Jules B
Address: Yellow Brick House, Back New Bridge Street, Newcastle upon Tyne, United Kingdom
Rating: 4.82

4.8 Rating 8,406 Reviews

100 %

of reviewers recommend Jules B

4.8

Based on 8,406 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It hasn’t”

Helpful Report

Posted 5 years ago

“Prompt service and delivery”

Helpful Report

Posted 5 years ago

“I don't like the packet box, it was too small for my jacket. my jacket was wrinkled”

Helpful Report

Posted 5 years ago

“Item arrived in perfect condition. It fits me well.”

Helpful Report

Posted 5 years ago

“Speedy delivery, good communication”

Helpful Report

Posted 5 years ago

“Customer service very good . But refunds slow still waiting for one”

Helpful Report

Posted 5 years ago

“Product quality, in my opinion the should not have got past quality control, I understand leather can be unique but there’s a clear cut difference between unique and not correct (off).”

Helpful Report

Posted 5 years ago

“Very happy especially after reading some reviews. Many thanks Dave”

Helpful Report

Posted 5 years ago

“Good product at a very reasonable price. Communication poor. Item delivered by Royal Mail. Tried to track the delivery using the tracking information provided by Jules B. Parcel delivered before any tracking information was available on Royal Mail website. In the meantime, I emailed Jules B to confirm the item had been dispatched. Still waiting for the reply 10 days later!”

Helpful Report

Posted 5 years ago

“easy to work”

Helpful Report

Posted 5 years ago

“Found looking for items online very slow ,just got fed up in the end .Sorry you did say be honest”

Helpful Report

Posted 5 years ago

“Good products and the sale items help to bring prices into an affordable price range for the normal wage earner.”

Helpful Report

Posted 5 years ago

“Your L size jackets are not really L, they are more like M I had to buy a XL jacket to fit me, I have never in my life had to buy a XL jacket, spat from that the jacket is great 😜”

Helpful Report

Posted 5 years ago

“Feminine soft and good quality. The packaging was Devine”

Helpful Report

Posted 5 years ago

“I ordered shoes via the website, the service / delivery were great apart from the fact that although I specified the preferred size the website took on a life of its own and sent a different size since my size was not available in my chosen colour. Every effort was made to resolve the issue and the staff at Kendal were fantastic, however in order to collect my correct purchase I ended up having to make a 60 mile round trip with my wife who is currently very ill. All that said I wouldn’t hesitate to use again.”

Helpful Report

Posted 5 years ago

“Very prompt delivery. Great outer packaging.”

Helpful Report

Posted 5 years ago

“Love the goods and the sale price. Efficient postal service. Web site slow to load.”

Helpful Report

Posted 5 years ago

“timely delivery, product as expected survey is too soon - the purchases are Christmas gifts and it isn't Christmas yet”

Helpful Report

Posted 5 years ago

“As i said earlier I unfortunately had a horrible accident a few weeks ago - a head and eye injury, though thankfully now recovered. I couldn’t face driving 40 minutes into town, parking etc, so ordered online this once. Though sad to miss the lovely in store experience and seeing all the new things, it worked very well online- and delivery with DPD was good also. They are a very reliable - as are Hermes, if you are ever thinkI got of any other delivery people. Many thanks Jules B. I needed cheering up after my accident. The jumper is gorgeous, and I shall hopefully manage to get in store also too. The jumper is so nice, I’m even considering the white option now too. Happy christmas!x”

Helpful Report

Posted 5 years ago

“Unfortunately there was a mix up with the advertised photos online and I was therefore sent the incorrect item, however customer service were very helpful and were able to arrange a delivery/swap the next day.”

Helpful Report

Posted 5 years ago

Jules B is rated 4.8 based on 8,406 reviews