JT Spas Reviews

Name: JT Spas
Rating: 4.22

4.2 Rating 249 Reviews

81 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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JT Spas 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful, efficient and friendly company. Quality products and speedy,reliable delivery. Great communication. Thanks to Georgia for all her help”

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Posted 3 years ago

“Great product …Opus spa…well packaged …prompt delivery ..pleasure to shower!”

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Posted 3 years ago

“5*****service all the way! Love the shower cabin! Would certainly recommend!”

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Posted 3 years ago

“Right from the very first email / phone to the delivery every detail was thought out brilliantly. I was kept informed throughout.”

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Posted 3 years ago

“Very pleased with the shower & overall money well spent!! Thank you for your service!!”

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Posted 3 years ago

“I was kept informed at every stage of my purchase with regular updates ,Georgia was extremely quick and proficient in answering my queries and my goods arrived well wrapped and with no damage and I’d gladly recommend JTSpas to my friends”

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Posted 3 years ago

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Posted 3 years ago

“JT Spas were amazing to deal with from start to finish. I purchased a product from them which I had been trying to obtain from several other stockists - all of which said the item was in stock and it would be delivered the next day only for me to have to contact them to find out why it hadn’t turned up. JT Spas kept me informed as to when the item would be dispatched and delivered and it was delivered promptly and in perfect condition. We are going to start work on our bathroom very soon and we will definitely be coming back to JT Spas to reorder. Highly recommended!!!”

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Posted 3 years ago

“Excellelnt service from JT Spas. No problem ordering a shower enclosure and tray. They arrived on time too.”

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Posted 4 years ago

“Totally satisfied with our shower pod easy clean glass wonderful everything working fine would definitely recommend to others”

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Posted 4 years ago

“The product is very good however could not inspect on delivery as it came in a wooden crate but fortunately everything was fine and it's the bizness absolutely love it”

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Posted 4 years ago

“My plumber dropped the shower head he was fitting and it broke. Georgia at JTSpas located and sent me a replacement by return of post. They didn't even charge for the replacement, just the for the postage. Brilliant customer service, thank you JTSpas.”

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Posted 4 years ago

“Outstanding service. Let down by our supplier mid-job we frantically searched for a bath that was immediately available. Checked stock levels yesterday at 10am, all ok, said if we ordered by 12 noon we could have it next day for a small extra payment. We ordered just after 12, it was delivered at 9.15 this morning. You can’t get better than that. Well done to all who helped us at JT”

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Posted 4 years ago

“Awesome company. Do what they promise, with a fantastic & friendly team who go the extra mile. I highly recommend them.”

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Posted 4 years ago

“Great service, will use again”

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Posted 4 years ago

“Great Service from these guys! Spoke to them about the bathroom wipe out product and they explained the in's and out's of the product were friendly and courteous and got the product to me as fast as they were able. Thank you very much I look forward to my next purchase!! Applied the product as directed which according to the information leaflet should last up to 1 year.”

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Posted 4 years ago

“Super quick delivery, friendly customer service, arrived perfect condition and the 10 jets are amazing! I love it!”

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Posted 4 years ago

“Ordered 15.30. - delivered to Kent by 10.30 the following morning. Helpful sales staff and great folk on the delivery team. Now to see if the plumber can match JT Spas service”

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Posted 4 years ago

“Really good customer service. Delivery was fast. Value for money and postage wasn't that dear. Even the driver that delivery it was so nice”

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Posted 4 years ago

“Quick delivery and aftercare service Ordered a steam shower and delivery was very quick. Had a few challenges putting it together and contacted them. Customer services were helpful, very responsive to emails and cannot fault their aftercare service. Enjoying this product especially in lock-down and I would use this company again.”

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Posted 5 years ago

JT Spas is rated 4.2 based on 249 reviews