“I have been meaning to write this review for some time now only just got around to it. I purchased 2Bliss Chrome Square TMV2 Thermostatic Fixed Head Shower with Riser Rail and Detachable Head from JT Spas a couple of months ago one of which is installed. Couple of months on and I am delighted with both the shower head and the service I received from JT Spas. I had read some pretty awful reviews about them prior to purchase so I phoned up and spoke to them directly prior to purchase. As they said, happy customers rarely ever leave reviews, hence I am changing that! There were also problems with their card verification authorisation which blocked my credit card payment, again a bit annoying, but not JT Spas fault. In the end, although wary of doing so, I made the payment by bank transfer, again thankfully without issue. I guess the best compliment I can pay them I would happily purchase form them again in the future.”
“Quality product & service. Large shower tray was delivered at designated time and no waiting in all day. We were delighted with the finish to the tray but unfortunately our tiler dropped a tile and chipped the surface, however customer services spoke to the manufacturer on our behalf and helped to resolve our problem. I highly recommend them.”
“JT Spas were very helpful in replacing a faulty shower door without any quibbles. It is refreshing to find a company with such good customer service nowadays.”
“I needed a replacement thermostatic cartridge for my shower, but was uncertain which type to order. I emailed JT Spas and had excellent communications with Derek who made sure the correct one was dispatched. It arrived promptly, fitted easily and worked perfectly. If only all online purchases were this straightforward. Thanks again Derek!”
“My order was delivered in full, on time and items as described apart from vanity cabinet soft close only applied to cupboards, the drawers are not soft close!”
“Placed a multi item order with J T Spas and received 5 star service. Would highly recommend. Not only quality products at great prices but great customer service too. Ask for Polly. What she promises is what happens and I would have no hesitation returning back to JT in the future.”
“I found the bath I loved for a very reasonable price. The process of purchasing online was very simple and straightforward.
The delivery was within a few days and I was telephoned to arrange for a convenient day to take delivery.
Would definitely use them again and happily recommend them to friends and family.”
“From the moment they picked up the phone to take my order, to 48hrs later to it being delivered. The service and manner was highly professional. I will have no hesitation in using them again and would highly recommend them.
Dave Cotton
Staffordshire”
“Extremely well priced shower screen, good quality item which included support bar and profile...I expected to have to pay separately like other outlets. I would definitely recommend.”
“I had shower boarding - delivery was very quick and the boarding is of a very high standard and was on offer at £58 - looks absolutely gorgeous! I am about to order another one to make a bath panel”
