JT Spas Reviews

Name: JT Spas
Rating: 4.18

4.2 Rating 236 Reviews

80 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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JT Spas 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we are so pleased and happy excellent customer service and the shower arrived promptly”

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Posted 2 years ago

“The delivery was very quick and easy I have not installed the spa yet but will update when I do”

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Posted 2 years ago

“Ordered an entire bathroom suite including a steam shower, I wasn’t expecting delivery before Christmas but all arrived within a week well packaged with outstanding communication from start to finish. I am very pleased with the quality of my order and the speed in which any queries were answered. Quality company, competitive price, I will without doubt use again for my next project. Highly recommend”

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Posted 2 years ago

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Posted 2 years ago

“Right from the very first email / phone to the delivery every detail was thought out brilliantly. I was kept informed throughout.”

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Posted 2 years ago

“We purchased the Insignia Premium Quadrant Shower after our old shower leaked onto our kitchen ceiling. JT Spas were prompt in answering any questions we had and the unit arrived on the date promised. We had to wait to find a plumber to install but now it is up and running with a 3 Bar pump it is fantastic! Love relaxing with the Monsoon shower or body jets while listening to my favourite playlist through the built in speakers. Will never go back to standard shower cubicles. The leak proof tray system is great! No more silicone issues! Highly recommend the Insignia shower and the customer support offered by JT Spas.”

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Posted 2 years ago

“Excellent company got me out of a real pickle speedy delivery and helpful people”

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Posted 2 years ago

“Quality products at excellent affordable prices ....highly recommended !!”

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Posted 2 years ago

“Helpful, efficient and friendly company. Quality products and speedy,reliable delivery. Great communication. Thanks to Georgia for all her help”

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Posted 2 years ago

“Great product …Opus spa…well packaged …prompt delivery ..pleasure to shower!”

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Posted 2 years ago

“5*****service all the way! Love the shower cabin! Would certainly recommend!”

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Posted 2 years ago

“Right from the very first email / phone to the delivery every detail was thought out brilliantly. I was kept informed throughout.”

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Posted 2 years ago

“Very pleased with the shower & overall money well spent!! Thank you for your service!!”

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Posted 2 years ago

“I was kept informed at every stage of my purchase with regular updates ,Georgia was extremely quick and proficient in answering my queries and my goods arrived well wrapped and with no damage and I’d gladly recommend JTSpas to my friends”

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Posted 2 years ago

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Posted 2 years ago

“JT Spas were amazing to deal with from start to finish. I purchased a product from them which I had been trying to obtain from several other stockists - all of which said the item was in stock and it would be delivered the next day only for me to have to contact them to find out why it hadn’t turned up. JT Spas kept me informed as to when the item would be dispatched and delivered and it was delivered promptly and in perfect condition. We are going to start work on our bathroom very soon and we will definitely be coming back to JT Spas to reorder. Highly recommended!!!”

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Posted 2 years ago

“Excellelnt service from JT Spas. No problem ordering a shower enclosure and tray. They arrived on time too.”

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Posted 2 years ago

“Totally satisfied with our shower pod easy clean glass wonderful everything working fine would definitely recommend to others”

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Posted 2 years ago

“The product is very good however could not inspect on delivery as it came in a wooden crate but fortunately everything was fine and it's the bizness absolutely love it”

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Posted 2 years ago

“My plumber dropped the shower head he was fitting and it broke. Georgia at JTSpas located and sent me a replacement by return of post. They didn't even charge for the replacement, just the for the postage. Brilliant customer service, thank you JTSpas.”

Helpful Report

Posted 2 years ago

JT Spas is rated 4.2 based on 236 reviews