JT Spas Reviews

Name: JT Spas
Rating: 4.18

4.2 Rating 236 Reviews

80 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 236 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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JT Spas 5 star review on 16th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices quick delivery and very good quality really looks great”

Helpful Report

Posted 1 year ago

Hi Christopher, Thank you for taking the time to leave us this review and for your kind comments. It is much appreciated and we are delighted you are happy with the product received. Kind regards, JT Spas

Posted 1 year ago

“Very friendly and helpful staff with an OK product. The option for a vent in the shower cabin roof would have improved the product and to say it has radio and bluetooth is far fetched as the unit only god for turning the light on. Radio is affected by electrical items in the house including LED lighting,. None stop crackles and volume control like an on/off switch so it stays off.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for taking the time to leave us this review and for your kind comments. Sorry to hear about the comments in regards to the shower cabin. We are keen to get this resolved for you so you are happy with the product, Insignia have a brilliant technical team that I know would be happy to help resolve your issue, with your permission I could contact them on behalf of you and have them contact yourself to get this sorted? Please let me know how you wish to proceed Kind regards, JT Spas

Posted 1 year ago

“Very nice bathroom units. Always been happy with the quality”

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Posted 1 year ago

Hi there, Thank you for taking the time to leave us this review, we are pleased you are happy with the product received. Kind regards, JT Spas

Posted 1 year ago

“Quality is superb, I will refer jtspas to my friends...”

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Posted 1 year ago

Hi Johnny, Thank you very much for your kind comments and for taking the time to leave us this review. We are delighted you are happy with the product received. Kind regards, JT Spas

Posted 1 year ago

“Very good collection. Proprietor guides for choosing right item to meet the buyers requirement. Reasonable pricing”

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Posted 1 year ago

Hi Apurba, Thank you for taking the time to leave us this review, we appreciate your kind comments and are delighted you're happy with the product you received. Kind regards, JT Spas

Posted 1 year ago

“Very helpful sales team.”

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Posted 1 year ago

Hi Joseph, https://uk.trustpilot.com/review/www.jtspas.co.uk Thank you for taking the time to leave us a review, we are so glad you had a great experience. If possible, would you mind leaving your review on Trust Pilot as well? Kind regards, JT Spas

Posted 1 year ago

“Easy to order, communication re delivery.”

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Posted 1 year ago

Hi Marsha, Thank you for taking the time to leave us a review, we are delighted you are happy with your product and service Kind regards, JT Spas

Posted 1 year ago

“Excellent service and shower arrived on time Have used this company previously Highly recommended”

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Posted 1 year ago

Hi Karl, We are so pleased you are happy with the product and service received. Thanks for your review. Kind regards, JT Spas

Posted 1 year ago

“The shower I purchased was excellent but the delivery driver was concerned when he initially delivered the item as the boxes were so badly damaged he was concerned that it may be a damaged shower. I agreed to accept delivery the understanding that I would check it asap and if there was any damage I would contact the company. He in turn took photo's of the boxes in case of any problems. Fortunately it was OK and is by far the easiest shower enclosure we have ever done. Thanks”

Helpful Report

Posted 1 year ago

Hi Jonathan, Thank you very much for your kind comments, we appreciate it and are glad you had a great experience Kind regards Jt Spas

Posted 1 year ago

“I would highly recommend this Company. The staff were extremely helpful and obliging. Really pleased with the Kinedo Horizon shower cubicle that we purchased and delivery was extremely quick.”

Helpful Report

Posted 1 year ago

Hi Janice, Thank you very much for your kind comments, we are delighted you had a great experience and appreciate the time taken to leave us a review Kind regards, Hollie

Posted 1 year ago

“Faultless. Great delivery.”

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Posted 1 year ago

Hi there Thank you for your kind review, we appreciate your kind comments Kind regards JT Spas

Posted 1 year ago

“Great service when I needed to change and order and return an item - Thanks!”

Helpful Report

Posted 1 year ago

Hi Georgina We appreciate your review and are glad you had a great experience. Thanks very much Kind regards JT Spas

Posted 1 year ago

“Excellent service, delivery arranged and on schedule. The product was very well made and finished. Good value for money”

Helpful Report

Posted 2 years ago

Hi Jeff, We are really pleased you are happy with the service and product you received. :) Thanks for your review. Kind Regards, JT Spas Sales Team

Posted 1 year ago

“Really happy with my purchase,very knowledgeable advisors will highly recommend”

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Posted 2 years ago

Thank you for your 5 star rating, Rita! We're truly grateful for your exceptional review. It's wonderful to know that you're really happy with your purchase from JT Spas and that you'd highly recommend us to others. Your kind words are much appreciated!

Posted 1 year ago

“The shower is all that it was promised and delivered on time. The only niggle was the wooden deck provided would not allow the shower doors to close so cannot be used. Apart from that, all fine and fitting took two people most of one day”

Helpful Report

Posted 2 years ago

Thank you for the 5 star rating, Philip! We are pleased to hear that the shower was all that it was promised. We apologize for the wooden deck that wouldn't let the shower doors close and it can't be used. Thank you for your patience and understanding - we understand how much time and effort it took two people to install everything in one day. We really appreciate it.

Posted 1 year ago

“Expert service from start to finish. Very caring delivery people. Just what we needed.”

Helpful Report

Posted 2 years ago

Many thanks, Robert for your kind comments, I will pass your notes to the relevant staff. All the best Jt Spas Customer Care Team

Posted 2 years ago

“Very polite and helpful company . And Very easy to order from .”

Helpful Report

Posted 2 years ago

Many thanks, Mr Binney for your kind comments, I will pass your notes to the relevant staff. Glad to hear you were able to use our website very easily All the best Jt Spas Customer Care Team

Posted 2 years ago

“Very polite and helpful company . And Very easy to order from .”

Helpful Report

Posted 2 years ago

“Arrived well packaged and with a helpful courier. It has been unpacked and looks good. Stool good quality too. Waiting for a plumber !”

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Posted 2 years ago

“Great service love my shower pod”

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Posted 2 years ago

JT Spas is rated 4.2 based on 236 reviews