“Delivery was quick and packaging was perfect as was the product- only just installed it today as the buildingwork slowed down a bit lately.
I would recommend the company !”
“I ordered a basin and cabinet on 3 feb and told delivery was 12 Feb, but no show. After calling I was told delivery was 17/18 Feb and the cabinet arrived on 18th but no basin! I have been ringing every day since to chase the basin , 24th today and promise that is will be sent but watch this space”
“Ordered a towel rail and had a conformation email, did not receive further email. I emailed twice and had no reply. I phoned six times in two weeks and kept being fobbed off, eventually it arrived. Rubbish company and would never use again.”
We are really sorry you had a bad experience in regards to your bathroom order being delayed, but are happy to hear you now have your bathroom towel rail. The transport company used had mis-routed the order. Since the transport company could not locate the goods we re-dispatched with another Express Courier and will not use the other courier again.
“I have used JT Spas on two occasions and would recommend them to anyone who needs the right product in the shortest possible time ! They were really very good , from the web site to ordering and finally delivery.I will use them many more times I am sure.
regards, Colin Parker”
“Speedy service and very easy to use on line ordering. Always dubious about ordering on line as I prefer to see what I am getting but very happy with my bathroom and kitchen taps.”
“After choosing the bathrooom suite and ordering it. I received the normal emails for delivery confirmation etc. I received most parts except the bath and taps promptly. The bath was delayed due to a production problem which delayed it for a week which went on longer. When the bath did turn up it was incorrect.
After some interaction with JT Spas I got an upgrade to a 10 jet from a 6 jet whirlpool bath. all is now great it looks fantastic and the quality is excellent for the cost of the suite.
So overall despite the late delivery really happy with the bathroom suite.”
Many thanks for your positive review, im sorry to read about the delay in the production of your whirlpool bath, we are very happy to hear that you are very pleased with your completed bathroom and that it looks fantastic and excellant quality as mentioned.
