Joshua James Reviews

4.7 Rating 21,684 Reviews
96 %
of reviewers recommend Joshua James
4.7
Based on 21,684 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Joshua James Reviews
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Phone:

01482 638960

Email:

support@joshuajames.com

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exactly what I wanted great company to deal with fast delivery well pleased I recommended to my granddaughter who also bought from them
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Posted 2 weeks ago
I have been buying Nominations charms on and off for a couple of years. I have always been pleased with the items I have bought. They have always arrived on time . I will continue to buy from Joshua James
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Posted 2 weeks ago
I love what I had as it was in memory of the loss of my baby sister who I loved so much thank u
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Posted 2 weeks ago
Have ordered lots of charms from Joshua James. Always great quality and very prompt delivery, really pleased with all my purchases.
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Posted 2 weeks ago
Thank you very Happy with my purchase ✔️
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Posted 2 weeks ago
Always great value and delivery
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Posted 2 weeks ago
Fantastic customer service from ordering to delivery very fast and the product was beautiful
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Posted 2 weeks ago
My bracelet was beautiful it arrived very promptly and I would definitely order some more charms again from them
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Posted 2 weeks ago
Lovely nomination links
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Posted 2 weeks ago
Love them. I. Will be. Using you guys again I thought your customer service was excellent my mum loved her vithday. Present 🎁, I am sure I will use you guys again , I am looking to put some charms on my bracelet
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Posted 2 weeks ago
Very satisfied with my purchase and will be happy to shop again. Thankyou.
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Posted 2 weeks ago
Ordered for my granddaughter a charm for her nomination bracelet it’s lovely delivery fast and good packaging , very pleased with it .
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Posted 2 weeks ago
Ordered a nomination bracelet for a birthday gift. Paid for next day delivery. Waited in all day delivery time kept changing then cancelled at 7.30pm. Rescheduled to next day but didn’t arrive. Contacted Joshua James no reply and still no delivery. Very disappointed no gift for special birthday, no communication and no refund.
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Posted 3 weeks ago
Ordered a Nomination Watch for Birthday gift 29th February 2024 and it was meant to have been delivered by Royal Mail 2nd March 2024. The item had been left in the front garden in electric meter (front garden has no wall or fence so basically left wide open see pictures) Upon returning home later that evening to find the parcel was not where it was left so contacted Joshua James who said they had to wait 7 days before they could raise investigation with Royal Mail. It’s now 7th April 2024 and still nothing has been resolved after several emails to Joshua James. Definitively don’t recommend using this company.
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Posted 3 weeks ago
Easy to order and prompt delivery. No issues either time I’ve used them and would recommend
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Posted 3 weeks ago
My granddaughter was thrilled with her named nomination bracelet but disappointed that you do not have any new design links to fit it. I hope this will be a product to purchase in the future.
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Posted 4 weeks ago
Considering how much I spent I was disappointed how all the charms arrived
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Posted 4 weeks ago
Jewellery never arrived and it took a long while to hear back from them about getting this sorted. unfortunately they were not apologetic. After the item didn't arrive they mentioned they were unable to send out a replacement as stock was short. Luckily I received a refund eventually after having to ask a few times, but very poor service.
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Posted 4 weeks ago
The link was perfect tganku
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Posted 4 weeks ago
Great website, easy to use. Really quick delivery and well packages. Would recommend!
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Posted 4 weeks ago
Joshua James is rated 4.7 based on 21,684 reviews