Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,729 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,729 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great item. Great service. Speedy delivery! Would recommend.”

Helpful Report

Posted 7 years ago

“Lovely colour only downside is the piece is a little thin on the metal..”

Helpful Report

Posted 7 years ago

“Prompt delivery. Accurate descriptions. Fair pricing.”

Helpful Report

Posted 7 years ago

“Good products, perhaps a little heavy for me Good purchase”

Helpful Report

Posted 7 years ago

“love the quality”

Helpful Report

Posted 7 years ago

“The earing and necklace set were really lovely, and the delivery was really quick. Just a shame that it didn't say they weren't boxed, or give the option of buying a box to go with it.”

Helpful Report

Posted 7 years ago

“Delivery was good. The jewellery set looks lovely, I hope my daughter likes it as bought it as one of her gifts for christmas.”

Helpful Report

Posted 7 years ago

“Haven’t used yet but looks lovely and for the price it was a star buy”

Helpful Report

Posted 7 years ago

“Earrings were a little smaller than expected, but both the earrings and ring were very nice.”

Helpful Report

Posted 7 years ago

“Good delivery. Prefer older style boxes where the bracket/bangle is up right. Disappointed that the older style box wasn’t an option”

Helpful Report

Posted 7 years ago

“Ordering and quick turnaround of delivery was good.”

Helpful Report

Posted 7 years ago

“Overall it was a good service, was delighted with the actual jewellery. The thing that let it down was that the earrings I purchased was only wrapped in bubble wrap, on opening one of the posts was bent, which I managed to straighten, whereas the brooch I ordered was in a lovely box & was actually cheaper than the earrings. Had it not been for this, I would have rated it as very good.”

Helpful Report

Posted 7 years ago

“Arrived in good time.”

Helpful Report

Posted 7 years ago

“This was a present and my friend thinks it is lovely and will start wearing it after Dec.1st”

Helpful Report

Posted 7 years ago

“Voting 4 stars because an item came incorrectly. However! A quick call to customer services, they were very helpful and apologetic, made sure the item I should have recieved was in stock. Then directed me to their returns process, They have a free simple returns policy, and only a few days later the correct item arrived! Great service, the jewelry looks and feels great, I will use them again.”

Helpful Report

Posted 7 years ago

“Description did not say whether the product would arrive in a jewellery box or not so I had to buy that separately in the end. Otherwise a very easy to navigate website.”

Helpful Report

Posted 7 years ago

“Good website and option and variety of products, however wish it was delivered in a box rather than just tissue paper.”

Helpful Report

Posted 7 years ago

“Prompt service.”

Helpful Report

Posted 7 years ago

“Really pleased with my two purchases as the quality is very good. They were last minute purchases as I had been searching endlessly for clip on earrings and a hair clip for some time and these items were perfect, however I was a little disappointed that the next day delivery took so long to arrive meaning I did not have the jewellery to complete my outfit for a wedding I was attending 5 days after placing the order. This is possibly due to the delivery company, so it would not necessarily deter me from ordering again from Jon Richard.”

Helpful Report

Posted 7 years ago

“Product exactly as described online. Speedy delivery.”

Helpful Report

Posted 7 years ago

Jon Richard is rated 4.4 based on 5,729 reviews