Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,617 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Im afraid one of the more expensive £25 pairs of earrings was broken on arrival (backing was not fixed on) which meant I could not use the pair for my wedding day as I had ordered them late an had no time to re-order or organise. The rest of the order was absolutely perfect- thank you- but this isolated faulty item was poorer quality than I had expected from Jon Richard which had received excellent reviews online. I am aware there are no refunds for earrings but is there an exception in this circumstance as they were never worn? Many thanks”

Helpful Report

Posted 7 years ago

Hi there, It is unfortunate this has happened, we do try to ensure the quality of our products is to a high standard. If the item is faulty and the backing is not satisfactory - please return the item to us and we will be happy to send you a replacement pair or a refund on this occasion. Simply state on the returns form the item is faulty and you would like a replacement. Hope this helps kind regards

Posted 7 years ago

“Excellent service and prompt delivery from this company. My only little criticism is that delicate items could have been packed more tightly to avoid movement as one tiny crystal had come out of one of the compact mirrors, but not an issue, glue fixed it perfectly!!”

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Posted 7 years ago

“1st class service many thanks.”

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Posted 7 years ago

“Thank you for my order was well impressed as to how quick it arrived. Once again thanks”

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Posted 7 years ago

“I really liked the set it is for a 65th Birthday. I dont think much of the hermes delivery she held it in her left hand. Her right arm was throwing parcels in her car. When i told her she was smiling and says its clothes. Not her clothes. Lucky was not my jewellery or id refuse it.”

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Posted 7 years ago

“All Jon Richard jewellery is well worth the money.”

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Posted 7 years ago

“Fantastic service, speedy delivery too.”

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Posted 7 years ago

“Beautiful items”

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Posted 7 years ago

“Beautifully presented, an excellent quality for the price. I will definitely be purchasing presents from you in the future.”

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Posted 7 years ago

“Great website, great jewellery. Good prices. Jewellery is absolutely stunning!! Worth it.”

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Posted 7 years ago

“Well what can I say? These are perfect. I got them in the sales with some other bits so what should have been a £70 spend was actually just £23! Been stashed away for my wedding renewal with my butterfly tiara that I also got from here.”

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Posted 7 years ago

“Expensive looking jewellery at a very reasonable cost.”

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Posted 7 years ago

“Love most of the items I bought. Unvortunatelt, the earrings included with the pendant set were very bent.”

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Posted 7 years ago

“Great quality, amazing prices, wish I had discovered this website sooner!!!”

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Posted 7 years ago

“Glad I came across this website while looking for jewelry, there are beautiful items and reasonably priced will definitely be back and I aso recommended it to a friend...”

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Posted 7 years ago

“Was having problem purchasing this item online. Telephoned customer service. Customer service was impeccible”

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Posted 7 years ago

“Great derlivery time, just wasn't happy with the quality of the product.”

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Posted 7 years ago

“My order came within a couple of days.”

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Posted 7 years ago

“Lovely, lovely bling!”

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Posted 7 years ago

“Excellent service and gorgeous products!”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,617 reviews