Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,619 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

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“Very good collections with good prices”

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Posted 7 years ago

“The item arrived damaged, there was a stone missing which was not even in the package and a part was also broken off, the item arrived with a bit of bubble wrap inside a plastic bag, no wonder it arrived damaged. But then with the missing stone not being in the package I guess they just sent it this way, I send photos of the damage and was asked to return via a pre paid postage label which she said was attached to email but it wasn't so I have to email twice again asking for the label, never again.”

Helpful Report

Posted 7 years ago

We do apologise for the delay in getting the returns label across to you. The delayed response time has been raised with our customer service team. We have seen that you have successfully returned the item and a refund has been issued.

Posted 7 years ago

“Very pleased with the products and a very speedy delivery. Thank you.”

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Posted 7 years ago

“Lovely and sparkly for my granddaughter as she moves up to 'Seahorse' class in September. A little memento for her. Well packaged and delivered promptly.”

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Posted 7 years ago

“I love my earrings they where a great buy and I would recommend jon richard great value for money and arrived quickly.”

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Posted 7 years ago

“Good quality, excellent delivery time”

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Posted 7 years ago

“fantastic products delivered very quickly. lovely gift boxes. very happy with my bridesmaid gifts thank you.”

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Posted 7 years ago

“The product came quick and the time they said execellent service”

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Posted 7 years ago

“Beautiful accessories! Very happy with the purchase.”

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Posted 7 years ago

“Fast reliable service and nice jewellery.”

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Posted 7 years ago

“Good service, quick delivery, however was very disappointed to find the items I purchased dropped in price drastically the day after I ordered them and was not able to get any form of discount from what I had purchased.”

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Posted 7 years ago

“Really please with the bangle I purchased. Good Value for money. Delivery was good.”

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Posted 7 years ago

“Great great jewellery absolutely beautiful, quick delivery, perfect!”

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Posted 7 years ago

“The three items I ordered arrived promptly and well packaged. They were exactly as displayed on the web site and of good quality. I was very pleased with all three items and should I require further jewellery this is the first company I will look at. Thank you Mrs Sarah Morey”

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Posted 7 years ago

“I ordered 6 pairs of of which were amazing value, on trend and look more expensive than they were. However one pair arrived damaged due to the poor quality. At this stage I will use ipthe site again”

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Posted 7 years ago

“excellent value for money”

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Posted 7 years ago

“Excellent retailer re product and service. Very fast delivery”

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Posted 7 years ago

“Great earrings at a great price. Fast delivery too. Will definitely buy more.”

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Posted 7 years ago

“item arrived well packaged on time necklace was stunning”

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Posted 7 years ago

“The jewellery I received was above my expectations. It was beautiful, well worth the price. I will purchase more very soon.”

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Posted 7 years ago

Jon Richard is rated 4.4 based on 5,619 reviews