Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,585 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with earrings I bought as a present, I'm sure they will love them. Really fast delivery too. Would definitely recommend to friends and family.”

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Posted 3 years ago

“Majority of my jewellery is from Jon Richard who I have been buying from for at least 10 years. Most of them are costume jewellery though I do have a few silver items and great accessory kits like necklace extenders and earring backs I buy online now as there are no longer department stores that stock their jewellery in my area ( I have moved) Quality of the products are excellent and many of the styles are innovative and at times unusual which is what I like Apart from one item that disappointed me 99.9% I was very happy with and their customer service is also very helpful and courteous which sadly is rare among retailers these days I always wait for their sales as you get excellent bargains which allow you to buy more at the reduced prices which I can better afford especially during these hard times Am looking forward to buying some hair accessories for my daughter’ for her pending wedding as they have some exquisite pieces All in all excellent well made jewellery that I would highly recommend”

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Posted 3 years ago

“I ordered a silver watch extender, l l couldn't find one anywhere other than this company. It arrived quickly and l am very impressed. It is very good quality for the very low price and has been fabulous in altering my watch. It looks great.”

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Posted 3 years ago

“Although I returned my original order the jewellery was lovely ( just not what I needed) retuning itwms was so straight forward and so quick , 4 days from posting back yo having money refunded, and2 of those days were over the weekend !!”

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Posted 3 years ago

“I never received item”

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Posted 3 years ago

Hi, we are very sorry to hear this. Please contact our customer service team with your order reference number and details of the missing item at customerservice@jonrichard.com. The team will resolve this issue for you as soon as possible. Thank you.

Posted 3 years ago

“I purchased a necklace, a pair of earrings and 2 bracelets for my daughters wedding in july and the items did not dissapoint. They made me feel very elegant and i would highly recommend Jon Richard jewellery to anyone.”

Jon Richard 5 star review on 5th August 2022

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Posted 3 years ago

“I contacted Jon Richard as I had recently purchased a necklace from them. It had broken they replaced this with no fuss and sent it out get quickly.”

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Posted 3 years ago

“Absolutely beautiful hair piece I used for my wedding. Easy to clip in and take out, it stayed in place all day and felt lightweight. It was the perfect size to fit in around my hairstyle, and complimented other accessories I used.”

Jon Richard 5 star review on 4th August 2022

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Posted 3 years ago

“Very pleased with this item”

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Posted 3 years ago

“Kept up to date with tracking, speedy delivery and items where exactly want I wanted very pleased thank you”

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Posted 3 years ago

“Lovely set bought as a gift friend was delighted with it. Postage a bit high though”

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Posted 3 years ago

“I brought a silver and pearl pink necklace bracelet and ring. They are beautiful and such high quality. I have had so many complements when I wear them. Great service too. I will be purchasing again from Jon Richard and would highly recommend I would also say the jewellery looks good on the website but is even better in real sight.”

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Posted 3 years ago

“Very stylish bracelet, loved it so much I bought two. Delivery was very quick.”

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Posted 3 years ago

“Lovely quality jewellery at a reasonable price. Delivery is prompt, too.”

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Posted 3 years ago

“I ordered a wedding clip to wear at my daughter’s wedding. The delivery after placing my order was very quick, and the wedding clip is beautiful !!! It made ME feel very special too on the Big Day!!!”

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Posted 3 years ago

“Purchased a necklace that had one small stone missing. The returns process was very simple and a replacement necklace was received very quickly. An excellent service.”

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Posted 3 years ago

“Excellent value and beautiful jewellery. I love Jon Richard”

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Posted 3 years ago

“The rings are lovely. Very pleased with my order :)”

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Posted 3 years ago

“I gave 3 stars because I purchased matching items, To then getting a refund for which I thought maybe items had gone into sale. If I had received and email to tell me the necklace wasn’t I stock, I wouldn’t have just cancelled the whole order as all items kinda matched. On a plus I still love the quality Of Jon Richard It just would have been helpful Many thanks”

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Posted 3 years ago

Hi, we are sorry to hear about the recent issue with your order. We have informed the relevant team to investigate further - if you have any order queries please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you.

Posted 3 years ago

“Very good quality for the cost”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,585 reviews