Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,569 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a hair piece for my wedding day which just happened to be in the sale. The ordering process was very easy and the product arrived quickly. Would recommend”

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Posted 6 months ago

“Very pretty just like the picture, looks rich and high quality”

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Posted 6 months ago

“Product was good as displayed however delivery was a huge issue and contacting you guys was even bigger”

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Posted 6 months ago

“Always worth a look!”

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Posted 6 months ago

“Received in good time and a reasonable price. Shame about the missing stone.”

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Posted 6 months ago

“My wife absolutely loved her necklace, thank you so much.”

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Posted 6 months ago

“I was very pleased with my gold col. charm bracelet have had compliments and looks much more expensive than cost.i have since ordered a necklace and look forward to wearing.”

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Posted 6 months ago

“Never dispatched the whole order, no email to say they were doing this either just didn't send it. 7 days and 8 emails later customer service finally replied, extremely rude in their replies and still not refunded despite them saying it's been sent. Now seeking legal action against them, what did turn up is dirty, marked and not what was advertised, save your money and shop elsewhere”

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Posted 6 months ago

“I bought two pairs of earrings. Both are lovely and sterling silver ones were good quality. Order was despatched quickly and received sooner than I had expected. Thanks”

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Posted 6 months ago

“Absolutely loved it!”

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Posted 6 months ago

“Loved all my embellished hair accessories, very will made, sparkly & heavy too! Plus I got them in the sale & tracked 48 Royal Mail delivery just in time for the weekend. What more could a girl who loves hair accessories ask for! 🙂”

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Posted 6 months ago

“Sent the wrong item and didn’t offer to rectify the mistake so just got a refund.”

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Posted 6 months ago

“I really liked the items I bought and were well recieved as a gift. My only disappointment was that the gifts didn’t show proof that it was silver plated. The gift was for someone that had allergic reactions to certain metals …. The reassurance that it would be safe is essential.”

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Posted 6 months ago

“The jewellery is beautiful, I have not taken it off since it arrived! Delivery was quicker than expected. So happy with my purchase!”

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Posted 6 months ago

“Great quality products, quick delivery and very reasonable prices.”

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Posted 6 months ago

“I bought these earings for my bridesmaids, very good quality, arrived in good time would recommend. Prices affordable.”

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Posted 6 months ago

“Good quality jewellery”

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Posted 6 months ago

“I ordered 2 separate items for my impending wedding from Jon Richard. Even though I received confirmation that my orders had been placed I never received either order. I was notified that the first order was no longer in stock and my money would be returned however for the 2nd order I was sent my money back and never advised that my order would not be fulfilled. I have lost all faith in Jon Richard as a company and will not purchase anything from them anything, nor will I recommend their website.”

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Posted 6 months ago

“Always great quality, received continual good service, via sales, customer services and even instagram.com”

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Posted 6 months ago

“Very easy to order on line hard to chose as there is so much to chose from”

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Posted 6 months ago

Jon Richard is rated 4.4 based on 5,569 reviews