Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,246 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,246 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 23rd June 2025

Verified Customer

107

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the earrings. Happy that Jon Richard still offers clip on earrings.”

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Posted 5 months ago

“absolutely atrocious customer service. From ignored emails, to not sending my item to me on time, to cancelling my order completely without an apology or explanation. Doesn't even deserve 1 star”

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Posted 5 months ago

“I am pleased with my puchase, as my future daughter-in-law chose it, to wear on her wedding day, and she is delighted with the matching necklace, bangel and ear-rings now having received them.”

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Posted 5 months ago

“Value for money,”

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Posted 5 months ago

“Lovely items”

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Posted 5 months ago

“Didn't receive my items”

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Posted 5 months ago

“Quotex is one of the best trading platforms”

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Posted 5 months ago

“Lovely collection and long lasting jewellery. Amaizng quality”

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Posted 5 months ago

“the quality of the products I've bought is very very good, the look is just as on the pictures on the website, well packaged, arrived as promised. I will buy again.”

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Posted 5 months ago

“Every thing that I have ordered has been spot on. Granddaughters love it. AllWays looks expensive Quick delivery. No complaints from me.”

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Posted 5 months ago

“Always a good selection of lovely jewellery to choose from and make great presents . Easy to order and always arrives in time and packed well .”

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Posted 5 months ago

“Lovely necklace and earring set. Very dainty but just what I wanted. Quick delivery.”

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Posted 5 months ago

“Wonderful pieces of jewellery at super prices, that allow you to wear many different styles, for work and pleasure. The quality is good; many have a cloth bag to keep the jewellery shiny.”

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Posted 5 months ago

“Lol ve my earrings Fast postage. Thanks. Elizabeth.”

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Posted 5 months ago

“One of my items was missing.Have e mailed Jon Richard, still haven't had a reply”

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Posted 5 months ago

“My order got cancelled the day after it was due to be delivered, this left no time to order from anywhere else in time for Christmas delivery. Very disappointed”

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Posted 5 months ago

“Returned items 2 weeks ago for a refund. They have not acknowledged receipt of the items or been in touch at all. I've emailed Customer Services 3 times. This is unacceptable. I just want my money back.”

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Posted 5 months ago

“Lovely pieces of jewelry arrived super quickly in Just a couple of days 👍”

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Posted 5 months ago

“The best.”

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Posted 6 months ago

“Very pretty earings. But the stones get caught in my hair. When I take them out”

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Posted 6 months ago

Jon Richard is rated 4.4 based on 5,246 reviews