Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,569 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,569 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and quick delivery. Wore the set for my wedding it was lovely.”

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Posted 6 months ago

“Overall very nice”

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Posted 6 months ago

“I received my order over a week ago and one of the items I received was incorrect. I contacted the customer services department and my issue is still outstanding. Very disappointed with this service.”

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Posted 6 months ago

“Quick delivery, super value and amazing selection to choose from.”

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Posted 7 months ago

“Excellent service, speedy delivery and good price.”

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Posted 7 months ago

“I didn't received this bracelet, I had a refund, it was in stock when I bought it and suddenly it was out of stock. Very much dissapointed.”

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Posted 7 months ago

“I found many delightful items at very affordable prices. Ordering was simple and the item arrived promptly and very well wrapped. I have passed the details to several of my friends and I will definitely use Jon Richard again.”

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Posted 7 months ago

“Quick service. Beautiful Jewellery”

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Posted 7 months ago

“Product didn't arrive. I have emailed twice and had no response, very poor customer service”

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Posted 7 months ago

“Brilliant service ordered a tiara for my wedding next year the quality is lovely I fell in love with it the moment I put it on”

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Posted 7 months ago

“Very good service. Nicely packaged. Good website. Could definitely recommend.”

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Posted 7 months ago

“I have purchased numerous pieces of jewellery from Jon Richard over recent months,all of which are great quality at very reasonable prices. Latest was from the "waterproof" range which I will be able to wear permanently on Holiday.”

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Posted 7 months ago

“I have only just recently started my collection with you. I have to say I am very pleased with my purchases and so is my daughter.”

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Posted 7 months ago

“I've made a few purchases in recent months and found most items to be very good quality and value for money. Really pleased with the matching 'MOOD' Mood Gold Blue Bead Statement Necklace and matching stretch Bracelet, which really lift and help to brighten up outfits. If there were other strong colours (say, RED, GREEN, PINK & YELLOW) I'd definitely buy more sets - especially for holidays. A few people have made positive comments and then appeared positively surprised when I've disclosed details of the seller and the price. So well done JON RICHARD from a happy and satisfied customer.”

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Posted 7 months ago

“From choosing the fascinator to it arriving was easy. Would definitely use again.”

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Posted 7 months ago

“Upon receipt of my order, I was surprised at the quality, it was far superior to how it looked on the website. That's why il be returning and purchasing more items. The quality and value for money is extraordinary.”

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Posted 7 months ago

“Really lovely item. Ive received so many compliments when wearing. Looks a lot more expensive than it is. Over the moon with my purchase.”

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Posted 7 months ago

“GREAT QUALITY ITEMS”

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Posted 7 months ago

“Always had excellent service and products from Jon Richard Well packaged, great quality, good value and something a bit different which is the main appeal for me.”

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Posted 7 months ago

“I recently ordered this torque necklace and am delighted with it as I have been with all the items I’ve purchased from Jon Richard. Ive received excellent service and customer communication. I will definitely purchase from them again. Lovely items & good value”

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Posted 7 months ago

Jon Richard is rated 4.4 based on 5,569 reviews