Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,504 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pretty bow, just like the pictures on the website and a lovely soft fabric so it moves with your hair. I did my own hair for my wedding and the bow was very easy to install into my hair - used it twice already. I would buy other colours.”

Jon Richard 5 star review on 12th June 2024

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Posted 1 year ago

“Got a necklace and earring set. First set was faulty but they sorted it out within 24 hours of contacting them. The set is beautiful and perfect for the mother of the bride. Thank you”

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Posted 1 year ago

“Lovely bracelet”

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Posted 1 year ago

“Stones missing and were packed missing (as not in packaging). No confidence in quality. I’ve returned.”

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Posted 1 year ago

“The jewelery I bought was beautiful. Great service and delivery. I would highly recommend buying from JonRichard”

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Posted 1 year ago

“Website simple to use and delivery was as advised and even arrived on the lower estimate due to paying for express delivery. It was quicker and in some cases cheaper than using other retail outlets that stock Jon Richard products.”

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Posted 1 year ago

“Lovely earring and necklace set. Shame about the customer service weeks waiting for item to arrive and no response about where it is until the day it arrived. I wouldn’t take the risk of ordering from this site again.”

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Posted 1 year ago

“Lovely jewellery excellent delivery would definitely order again”

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Posted 1 year ago

“I love your box sets of necklace and ear rings and bracelets. Also necklaces on there own and braclets. They make me feel good about myself when I where them out.”

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Posted 1 year ago

“On arrival I was really happy with what I recieved I ordered a pair of earrings for myself and a earring and necklace set for a friend's birthday. I've been wearing the earrings for a week leaving them in as they are sterling silver. However I took them out yesterday and they are rusty which is really sad and only noticed this taking them out so if I have left them in this could of been a infection waiting to happen. So I'm now wondering if they are Sterling silver as I've never ever had issues like that before . Bit disappointed :( I'm now also concerned about the one I gifted to a friend”

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Posted 1 year ago

“Simple ordering process and quick delivery.”

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Posted 1 year ago

“Very nice jewellery and fast delivery.”

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Posted 1 year ago

“Brought this bracelet for my mum's birthday and she loved it.”

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Posted 1 year ago

“Beyond pleased with this brand. Hold it very dear to my heart as it means a lot with me and my relationship with my husband. Ordered lots of jewellery from here very last minute to come in time for our wedding and the service from this company was absolutely incredible! They were extremely responsive and understanding and contacted me then shipped it out to me, pretty much straight away and it arrived hours before it said it was due to arrive. The jewellery is so pretty and affordable too! Would recommend these guys over and over again! Love them and so very helpful! Go buy some jewellery from here now! You won’t be disappointed!! ❤️”

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Posted 1 year ago

“I bought the pendant, ring and earrings and I'm delighted with them. They are elegant and stylish. Ring is true to size Jon Richard are very easy to deal with and delivery was very fast.”

Jon Richard 5 star review on 29th May 2024

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Posted 1 year ago

“been trying to contact you for 3 weeks due to a earting and braclett breaking”

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Posted 1 year ago

“Excellent fast delivery and service”

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Posted 1 year ago

“I bought a beautiful necklace that I will wear as mother of the bride. Delicate and very pretty. Very quick to send too 😊”

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Posted 1 year ago

We are so pleased you love the necklace & feel honoured that you are choosing to wear us as Mother of the Bride. Kind regards, Jon Richard

Posted 1 year ago

“أفضل تطبيق حاليا”

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Posted 1 year ago

“Lovely, pretty little charm necklace.”

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Posted 1 year ago

We are really glad to hear you like your necklace. Thank you for shopping with us. Kind regards, Jon Richard

Posted 1 year ago

Jon Richard is rated 4.4 based on 5,504 reviews