Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. Very pretty, Perfect size for me & comfortable”

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Posted 5 years ago

“Jon Richard Multi Coloured Sprig Brooch - Gift Boxed Code: JRBR069043 I bought the above brooch recently and could not be more happy with my purchase. It was to be worn with a (forthcoming) wedding outfit, which is teal and wine. I was slightly concerned that the colours on the website were not true to life however it is perfect. I was also very happy with the delivery, which was prompt and arrived safely. It was in a gift box - not needed for me - but worth noting if it is for a present. Looks more expensive than it actually was.”

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Posted 5 years ago

“I'm happy. I had a good experience with Jon Richard. I recommended”

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Posted 5 years ago

“Beautiful but returned it as it too small more suited to a child”

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Posted 5 years ago

“Cant review an item that hasn’t arrived, cannot get hold of anyone on phone and no replies to emails sent! Was meant for a present for my daughters 13th birthday so not happy at all!”

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Posted 5 years ago

“Beautiful earrings-one pair was a lot bigger than looked online - I would have returned but it says on packaging no return of pierced earrings (understandably) but don't recall seeing this info on site? Otherwise delighted with purchase (not happy with delivery courier who threw it over my back gate on 1st attempt at delivery!)”

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Posted 5 years ago

“Very happy with my purchase, thank you.”

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Posted 5 years ago

“Fast delivery, great price and good quality. Thank you for my beautiful cross diamante necklace :)”

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Posted 5 years ago

“Gorgeous and well presented. Very well received as a 60th birthday gift”

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Posted 5 years ago

“Loved the necklace, looks perfect on and the service was excellent, easy to use website and quick delivery. Will definitely use again”

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Posted 5 years ago

“The service is great delivered quickly and efficiently the goods were perfect just what I wanted 10/10 off me”

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Posted 5 years ago

“Jewellery was lovely just as it was shown on the website. Also the gift boxes nice quality. Delivery was quick too.”

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Posted 5 years ago

“Lovely bracelet and looks more expensive that it is.”

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Posted 5 years ago

“Lovely bracelet.”

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Posted 5 years ago

“Beautiful earrings, long lasting, (had some for over 15 years) very well made. Any issues dealt with promptly, excellent service, very nice people will continue to buy.”

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Posted 5 years ago

“frech, fröhlich und autak”

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Posted 5 years ago

“It arrived within a couple of days of ordering and It's gorgeous. Very happy with it.”

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Posted 5 years ago

“Delivery very quick gorgous hairpieces”

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Posted 5 years ago

“Excellent service and jewellery will definitely be buying again soon . Items purchased in sale excellent value for money infinity set earrings bracelet and necklace. And sun and moon earrings very pleased . Thank you”

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Posted 5 years ago

“I bought 2 pairs of silver earings, they are supurb, exactly as advertised, quick service, well packed, very impressed.”

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Posted 5 years ago

Jon Richard is rated 4.4 based on 5,523 reviews