Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,581 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,581 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new earrings. They have a nice weight and size. Lovely sparkle and movement. Would definitely buy from them again.”

Helpful Report

Posted 1 year ago

“Bracelet bought as a present for a friend for Christmas and I'm sure she will be delighted to receive it - very pretty%!”

Helpful Report

Posted 1 year ago

“Very Good company Staff is very helpful”

Helpful Report

Posted 1 year ago

“The product (2 x 14 ct Rose Gold extender chains) arrived on time and well packaged. The website was easy to navigate, I can highly recommend the online store.”

Helpful Report

Posted 1 year ago

“I am a regular customer. In love with your jewellery and the MOOD collection. The kind of jewellery I love, adds sparkle to your look .I feel glamorous in your jewellery. It’s always packaged with care and comes in perfect condition. I have had a few occurrences of missing items or a wrong item sent. However it is refund and issues are always resolved. The customer service is always great.”

Helpful Report

Posted 1 year ago

“I am very happy with my purchase. Good quality. Customer service via email was very helpful.😊👍👍”

Helpful Report

Posted 1 year ago

“Great service. Quick delivery. Jewellery bought of good quality. .”

Helpful Report

Posted 1 year ago

“This was my first order with this company. I am delighted with my clip earrings. Plenty of choice ....I did not want very cheap earrings as I woukd be allergic to the metal used in the backing. Clip ons are not readily available on the High Street. Delivery was prompt - the quality is good - well packaged. I recommend this company. I will purchase more from them in the future.”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving such a lovely review! It is so great to hear that you are enjoying your earrings. Thank you for shopping with us. Jon Richard Team

Posted 1 year ago

“Lovely website lots of beautiful things to pick from.”

Helpful Report

Posted 1 year ago

Thank you for leaving a review! It is great to hear positive feedback on our website and products. Thank you again, Jon Richard Team

Posted 1 year ago

“Great service and jewellery”

Helpful Report

Posted 1 year ago

“Really pleased with my earrings xx”

Helpful Report

Posted 1 year ago

“Bracelet is absolutely beautiful but wish there was an option for gift wrap as it didn’t come with a box and it was a present for someone.”

Helpful Report

Posted 1 year ago

“As always never disappointed better than pictures show recommended to friends in that happy with products”

Helpful Report

Posted 1 year ago

“Great experience!!”

Helpful Report

Posted 1 year ago

“I ordered the hammered cuff and two plain bangles as part of my daughter's Christmas present. I was thrilled with them when they arrived - just what I was looking for. I'm sure she is going to love them.”

Helpful Report

Posted 1 year ago

“excellent seller”

Helpful Report

Posted 1 year ago

“Good website, easy to use, products as described”

Helpful Report

Posted 1 year ago

“I bought two headpieces and two jewellery sets for my daughter's bridesmaids, and I couldn't believe how quick they came and how well packaged they were. The quality of the products was excellent, especially for the reasonable price. I am very pleased with the professionalism of Jon Richard and I would certainly buy from them again.”

Helpful Report

Posted 1 year ago

“Bought a necklace for me and my sister and we love them!!!!!!”

Helpful Report

Posted 1 year ago

“Lovely jewellery set, as described, excellent service too.”

Helpful Report

Posted 1 year ago

Jon Richard is rated 4.4 based on 5,581 reviews