Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,581 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,581 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my silver cuff bracelet well made I highly recommended it”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review, it does not go unnoticed! We are so glad to hear that you are happy with your Silver cuff. Team Jon Richard

Posted 1 year ago

“An excellent web site. Easy to use. Good service.”

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Posted 1 year ago

Hi, We are so happy to hear that you had a great experience using our website! Thank you for taking the time to leave a review. Team Jon Richard

Posted 1 year ago

“I purchased a bridal set for my wedding and I loved it quality was good and very dainty. Would certainly recommend”

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Posted 1 year ago

Hi, Thank you for taking the time to leave a review. We are honoured to have played a part in your big day! Team Jon Richard

Posted 1 year ago

“Lovely jewellery. Exactly what I expected.”

Helpful Report

Posted 1 year ago

Hi, Thank you for leaving a review, it does not go unnoticed. We are glad to hear you are happy with your purchase. Team Jon Richard

Posted 1 year ago

“Really happy with my purchase. Delivery was prompt as stated. Great value for money.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave a review, we are happy to hear you are pleased with your order. Team Jon Richard

Posted 1 year ago

“Fantastic item very good price and excellent service I love it thank you”

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Posted 1 year ago

“Beautiful classy earrings. Wore for an evening occasion and was surprised to have so many good remarks how nice they looked.”

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Posted 1 year ago

“I had a prompt delivery and the item I purchased was if good value”

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Posted 1 year ago

“Not used as they are a present, but they look lovely.”

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Posted 1 year ago

“I'm very satisfied with the necklace I bought.”

Jon Richard 5 star review on 23rd October 2024

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Posted 1 year ago

“Most products are excellent quality and good value for money. Some of them though do not appear to be close to the description and lack quality which is very sad. Jon Richard products are usually synonymous with good quality products therefore the brand should ensure quality doesn't fall behind the expectations”

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Posted 1 year ago

“I have bought quite a few sets from John Richard the quality is beautiful. I get a lot of comments how lovely it looks. The prices of them is excellent compared with other makes.”

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Posted 1 year ago

“Beautiful cross and earring set , my daughter loves it”

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Posted 1 year ago

“Very nice and just the thing for the festive season”

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Posted 1 year ago

“I ordered a necklace and earring set and it is beautiful I’m sure my granddaughter will love it for Christmas the delivery was very quick I will definitely use them again linda”

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Posted 1 year ago

“Very pleased with item .”

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Posted 1 year ago

“Thank you so much really thrilled with my clip pearl earrings as I have such a problem getting lovely clip earrings, always used to go into Debenhams and look at the Jon Richard earrings nearly always buying some, so was sorry when Debenhams went. But now I can buy online direct.”

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Posted 1 year ago

“Very pleased with my purchases. They were delivered very fast and are really lovely. The shell pendant was a little smaller than I expected but the flower one was exactly like the picture. The pearl detail is very attractive. They are both gifts and I am sure they will be much appreciated.”

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Posted 1 year ago

“Beautiful jewellery. My silver pave leaf bracelet was perfect for a wedding I was attending. The delivery was quick and the jewellery packaged well you can also add a box if it’s for a gift. I had to return an item and it was easy to send back and the refund was dealt with very quickly. Definitely use this company again.”

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Posted 1 year ago

“Fantastic customer service team, lovely brooch I ordered was delivered quickly. Thank you so much!”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,581 reviews