Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,771 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very nice necklace that arrived promptly.”

Helpful Report

Posted 1 year ago

“Very good quality and just as described online. Very prompt delivery and well packaged.”

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Posted 1 year ago

“The gift packaging is amazing and the quality is excellent for the fair prices.”

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Posted 1 year ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx” Posted 3 days ago”

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Posted 1 year ago

“Bracelets are beautiful, thank you!”

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Posted 1 year ago

“Very pleased with the jewellery i sets ordered for my bridesmaids.”

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Posted 1 year ago

“Earrings are really beautiful and the delivery was very swift! All in all, I am really happy with JonRichard!”

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Posted 1 year ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx”

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Posted 1 year ago

“Good choice of products on website. Found exactly what I was looking for at the price range I was looking for. Great communication and delivery. Very happy with purchase - thanks.”

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Posted 1 year ago

“I always say that in customer service you cant alwsys get it right but what matters most is how you deal with it when it doesnt go to plan... The customer service experience with regard to how you dealt with a faulty item was exemplary. I cannot recommend you highly enough. Thank you.”

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Posted 1 year ago

“I have bought jewellery in the past from this company and was very pleased with the quality, delivery speed and packaging. More recently their Customer Service has been exceptionally helpful and friendly, replying to my query promptly and efficiently.”

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Posted 1 year ago

“Beautiful jewellery well made and so looking forward to wearing it at my nephews wedding. Prompt delivery.,”

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Posted 1 year ago

“Absolutely gorgeous product. As described, feel sturdier than I expected and for the price. Love them with such quick delivery”

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Posted 1 year ago

“I used this website first time to buy a gift for my mum. It was a good experience the prices are good and delivery was promt.”

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Posted 1 year ago

“Quick service. Lovely designs and good returns policy”

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Posted 1 year ago

“lovely and verified Retailer”

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Posted 1 year ago

“Very happy with all items Recommended”

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Posted 1 year ago

“Really lovely silver set for a birthday present, looks expensive and packaged nicely. Fast delivery will definitely use you guys again”

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Posted 1 year ago

“Great company. Great service!”

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Posted 1 year ago

“First impressions: Overall, a really great shopping experience. I ordered a matching necklace (MOOD Gold Black Facet Statement Necklace) to a bracelet just purchased from John Lewis. I explained this set was to wear at my brothers funeral. I gave Jon Richard only two working days to take my order, despatch it and deliver it on time THEY DID THIS WITH APLOMB! I was very impressed with the empathy shown to me and the first order discount offered. The way the company operate is very impressive. I will definitely be placing further orders. Thank you and well done!”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,771 reviews