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Jon Richard Reviews

4.4 Rating 5,606 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,606 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email
Queries Resolved In
Over A Week
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
The bracelet was bought for a birthday gift and she loved it
Helpful Report
Posted 6 years ago
Fantastic customer service. I had a problem with delivery I’ve contacted Jon Richard customer service via email. I’ve received very quick response and I was offered replacement straight away. I received the delivery next day. The bracelet I’ve ordered is amazing. It came in the beautiful box. Thank you very much
Helpful Report
Posted 6 years ago
Lovely wee brooch exactly what I needed & good price & delivered on time!
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Posted 6 years ago
I love Jon Richard jewellery. Good quality fashion jewellery which lasts well.
Helpful Report
Posted 6 years ago
My hair clip arrived really quickly.. I was very happy it looks lovely and shall be ordering more for my bridesmaids
Helpful Report
Posted 6 years ago
Ring was beautiful but to small had to return
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Posted 6 years ago
Super fast delivery. Next day.
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Posted 6 years ago
Faster delivery than indicated when I placed my order, very pleased. My only negative is that the items i bought were half price 3 days after I bought them!
Helpful Report
Posted 6 years ago
Absolutely love this ring and it Looks just how it is described it’s perfect. The delivery was very quick. I have my eye on something else now!
Helpful Report
Posted 6 years ago
Paid money up front plus extra for next day delivery to have this beautiful jewellery to wear for my nephew’s wedding day but it was ‘lost‘ in transit even though I tracked my order and it said it was delivered! Very disappointed, felt let down and disheartened even though I was given a full refund!
Helpful Report
Posted 6 years ago
Beautiful earrings for my wedding fast delivery and lovely package. Also bought brooches as gifts beautiful too xx
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Posted 6 years ago
Bracelet broken after first use!
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Posted 6 years ago
Arrived promptly, good quality jewellery
Helpful Report
Posted 6 years ago
So initially I ordered two rings through the Debenhams website and both were sent out in the wrong size. Couldn’t do an exchange as they don’t have the size I want. So had to refund and reorder. This time I decided to reorder directly with Jon Richard which was on the 22/09/2019 and now it’s 6/10/2019 and I still haven’t received anything!
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Posted 6 years ago
Good service, lovely jewellery
Helpful Report
Posted 6 years ago
Lovely pretty earrings. I don't want huge, heavy ones as I don't want my ears lobes to droop later on in life. These were just perfect. Now perhaps some light very dainty dangle earrings....yes?
Helpful Report
Posted 6 years ago
Beautiful necklace arrived very quickly.
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Posted 6 years ago
Good communication and fast delivery. Very satisfied with the service.
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Posted 6 years ago
Very happy with the ear rings I bought for my daughters birthday and she loves them. They are very pretty and very good quality for the price. I will be buying from JonRichard again.
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Posted 6 years ago
all 3 items was amazing, came nicely packed and look great quality, can't wait for my mum to open them.
Helpful Report
Posted 6 years ago
Jon Richard is rated 4.4 based on 5,606 reviews