Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,771 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good loved it!!”

Helpful Report

Posted 6 years ago

“Every jewellery I received was exactly as ordered, these were for me and my bridesmaids. The sizes and quality exactly as expected and the prices were superb! I would definitely recommend Jon Richard to anyone.”

Helpful Report

Posted 6 years ago

“I ordered two sets for my now on hold wedding, on receiving them both sealed very securely one had a broken bracelet. It was so disheartening to see this had been sent defaulted, I contacted customer services and was put through to Tracy, this lady is an absolute credit to your company she calmed me down, reassured me that ever with the earrings being present she would send me a new set, which I received less than 24 hours later all the way in Northern Ireland. Beautiful quality when not broke and definitely worth the price.”

Helpful Report

Posted 6 years ago

“2gud customer care number 9641001651//8101608172//real raygsvss”

Helpful Report

Posted 6 years ago

“delivery rip off never arrived as promised”

Helpful Report

Posted 6 years ago

“the website is super easy to use”

Helpful Report

Posted 6 years ago

“Excellent customer service. Notifications from Order to delivery.”

Helpful Report

Posted 6 years ago

“Iam happy I win”

Helpful Report

Posted 6 years ago

“Cannot praise this company enough. I ordered some jewellery to wear for a wedding, the parcel arrrived on the Thursday before the wedding & unfortunately there was an item missing. After speaking to customer service who were so helpful, they sent me a replacement necklace on an express delivery which I received the following morning. Would highly recommend this company for its easy transaction, it’s fast delivery & it’s wonderful customer service. 5* & THANK YOU 😃”

Helpful Report

Posted 6 years ago

“My neckless is beautiful but not impressed with the quality I was taking it off the other day and it completely snapped in my hand I have managed to nip the link back together for now but it shouldnt do this I've had it only 1 week. I messaged customer services about this who asked me to send a picture but I have nipped it back together now so pointless sending a picture as it looks whole again. But it keeps snapping now and again when taking on and off would expect more for a £60 necklace its disappointing”

Helpful Report

Posted 6 years ago

“Excellent, quick service. Very affordable prices”

Helpful Report

Posted 6 years ago

“Have a few bracelets from Jon Richard,all of which I`m very happy with,affordable prices and delivery is quick,I will keep shopping,thank you.”

Helpful Report

Posted 6 years ago

“Fast speedy service”

Helpful Report

Posted 6 years ago

“Arrived quick and lovely presentation box”

Helpful Report

Posted 6 years ago

“Lovely necklace I have had lots of friends admire it.”

Helpful Report

Posted 6 years ago

“Stunning hair piece and not to heavy, beautiful necklace and earring set, nicer than the picture also came day after ordering even with standard delivery would definitely use jon Richards again”

Helpful Report

Posted 6 years ago

“Absolutely stunning Jewellery and at a great price, a bit sad that my necklace was broken in the post and they have now sold out so can't replace it, ordered for my wedding!”

Helpful Report

Posted 6 years ago

“A great service from ordering to delivery. Items were well packaged and perfect for the event I purchased them for. They are a nice size and quality. Thank you.”

Helpful Report

Posted 6 years ago

“Diamond came out of that neckless wasnt happy”

Helpful Report

Posted 6 years ago

“Had this pair of earrings but lost one, so I searched the net and found it on JonRichard £4 cheaper. I simply love it. So elegant.... thank you JonRichard for the speedy delivery.”

Helpful Report

Posted 6 years ago

Jon Richard is rated 4.4 based on 5,771 reviews