Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.37

4.4 Rating 5,327 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,327 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely jewellery. We brought 6 jewellery sets for bridesmaids which are beautiful and a necklace and earrings for the bride. The sets were presented in beautiful boxes. Hopefully they will enjoy them for years to come. The delivery information received was updated regularly.”

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Posted 3 years ago

“Beautiful so happy with purchase Quick delivery”

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Posted 3 years ago

“The product never came”

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Posted 3 years ago

Hi, we are very sorry to hear this - unfortunately, the item was out of stock at the time of processing your order and a refund for this item has been completed. Please don't hesitate to contact our customer service team at customerservice@jonrichard.com if you have any further queries. Thank you, Jon Richard

Posted 3 years ago

“Beautiful ring but had to send it back and ordered a different size , all went through and money was taken only then to just receive a refund , no email explaining so I made contact to be told it was out of stock ! Very dissapointed”

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Posted 3 years ago

“Superb quality, exquisite design, fantastic service from online order to super fast delivery in secure packaging with lovely comment inside. Professional service. Highly recommend. Purchased as a gift.”

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Posted 3 years ago

“Perfect, Beautiful, looks more expensive than it is. Brilliant Value for money.”

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Posted 3 years ago

“The earrings were for my daughter which she loved”

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Posted 3 years ago

“Jewellery well made and lovely to wear 💕”

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Posted 3 years ago

“Very disappointed, this item came in a bubble wrap bag, not boxed, it’s a wedding hair piece that has no protection wish I had gone to a shop it would have been more money but in better condition”

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Posted 3 years ago

Hi, we are sorry to hear this. To be as kind to the planet as possible, your jewellery may not come in a gift box, unless specified. If you are not completely satisfied with your purchase you can return the goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“They arrived very quick well packaged for special birthdays.”

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Posted 3 years ago

“absolutely stunning - the quality and value for money is more than i could have ever imagined - i have bought for my wedding in october and so cant wait to wear the stunning necklace and matching earrings - delivered quickly - would def recommend buying from this site”

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Posted 3 years ago

“Helpful v responsive customer service - delivered as promised - quality excellent - will recommend to family and friends! Thanks!”

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Posted 3 years ago

“Great quality and value very pleased with all my purchases”

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Posted 3 years ago

“nice piece of jewelry, good price.”

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Posted 3 years ago

“I'm very happy with my purchase looks even better than the picture, what a lovely aray of jewelery which makes it very hard to choose from , will definitely use again.”

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Posted 3 years ago

“Gorgeous Cat Brooch for my mum as she is 90 and loves cats. Easy to order, updates on order and delivered quickly. Highly recommend.”

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Posted 3 years ago

“Gorgeous tiara. Sparkly and robust. Super service too thank you”

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Posted 3 years ago

“Nice earrings but a lot smaller than anticipated”

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Posted 3 years ago

Hi, we are sorry to hear you weren't completely satisfied with your purchase. You can return goods within 28 days of receipt for a refund, we also offer free returns for all UK orders. Please find our full returns policy in the following link - https://www.jonrichard.com/returns-policy-i5 If you have any further queries regarding your order, please don't hesitate to contact our customer service team at customerservice@jonrichard.com. Thank you, Jon Richard

Posted 3 years ago

“Lovely bracelet. Good quality.”

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Posted 3 years ago

“Nice toggle bracelets as gift to lived ones for Vaisakhi.”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,327 reviews