Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,288 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a necklace engraved and was really pleased. It’s great quality.”

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Posted 1 year ago

“Loved the items but some didn’t have gift boxes. These items are for gifts so was a little disappointed”

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Posted 1 year ago

“Crystal earrings Spectacular Expensive looking Quick delivery Makes me feel wonderful”

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Posted 1 year ago

“Lovely earrings, good price and excellent service.”

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Posted 1 year ago

“Now I lost my shipment because your team forgot to put my phone number in the shipment information( which they use for sending tracking inside Kuwait). It may be take 2 weeks to reach the area mail or may be they will refund back to you because of your fault. Despite your customer service who didn’t send any tracking number or information that the shipment is out of UK. I sent many emails to know the statements of the shipment and when eventually reply it was already in Kuwait 4 days ago. I ordered these accessories for my wedding in 15th Oct. .. you put me in trouble now Your customer service is such a failure.”

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Posted 1 year ago

“Bought the wave necklace as already had the earrings and bracelet. Absolutely beautiful jewellery and my friends admired it. Would definitely recommend. Great service too and arrived quickly”

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Posted 1 year ago

“Jon Richard jewellery is stylish, reasonably priced and can match any occasion or outfit. This is my "go to" place for costume jewellery. Always arrives promptly.”

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Posted 1 year ago

“The earings I purchased were beautiful.Lovely quality.”

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Posted 1 year ago

“Excellent highly recommended”

Jon Richard 5 star review on 30th September 2023

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Posted 1 year ago

“Excellent , lovely item and very reasonably priced. Great Comms and quick delivery. Highly recommend x”

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Posted 1 year ago

“Beautiful , looked lovely on, even my 16 yr old Grandaughter liked it!!!, so pleased with my purchase”

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Posted 1 year ago

“Great products and really good prices”

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Posted 1 year ago

“I’ve had so many compliments on this bracelet”

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Posted 1 year ago

“Just what I wanted at a great price”

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Posted 1 year ago

“Excellent value, excellent service”

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Posted 1 year ago

“I bought this set to wear at my vow renewal, i was so happy with it it was perfect and just what I wanted. Great quality and presented in a lovely box.”

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Posted 1 year ago

“Ordered a necklace and earrings for my daughters Birthday which are fabulous and very pleased with the quality and quick delivery. Unfortunately the gift box was damaged and I contacted the company by Email to explain the problem. They promptly sent me a replacement gift box and apologised for the inconvenience. Was very pleased with the service received.”

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Posted 1 year ago

“Good quality jewellery Website is easy to navigate I bought items on sale so I managed to find stuff which was good value for money”

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Posted 1 year ago

“Excuse me it’s been months and I’m yet to receive my refund”

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Posted 1 year ago

Hi there, Please reach out to our Customer Service team at customerservice@jonrichard.com and they will be able to assist you. Kind regards, Jon Richard

Posted 1 year ago

“Beautiful jewelry, well made, great delivery service, I definitely recommend it.”

Jon Richard 5 star review on 23rd September 2023

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Posted 1 year ago

What a lovely image - thank you! We are so pleased you love it and we appreciate your purchase with us. Kind regards, Jon Richard

Posted 1 year ago

Jon Richard is rated 4.4 based on 5,288 reviews