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Jon Richard Reviews

4.4 Rating 5,341 Reviews
84 %
of reviewers recommend Jon Richard
4.4
Based on 5,341 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
I found the prices good and when I sent an email I got a prompt reply. I asked for no receipt in the package as it was a gift. But I wasnt able to leave a gift message so my friend didn't know who the gift was from!
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Posted 3 years ago
Really impressed with the service, easy to order, fast delivery and the product was excellent. I ordered a brooch for my mum for mother's day and the item was beautiful, the packaging was lovely and my mum is really pleased with it 😊
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Posted 3 years ago
Beautiful jewellrey for excellent prices. Will definitely be back.
Jon Richard 5 star review on 6th March 2022
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Posted 3 years ago
The necklace is absolutely lovely - much bigger and classier than it looked in the photo. It was my friend's choice as it was a 70th birthday present and it was sent to her direct as I was away so I only saw it for the first time yesterday. She is thrilled with it and so am I. It was easy to order and pay for online and delivery was timely. Gift wrapping would have been a bonus in this case but no complaints whatsoever.
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Posted 3 years ago
Loved the quality and the packing.
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Posted 3 years ago
Bonjour et merci. Ma commande a été deposée à la poste alors que j'avais demandé qu'elle soit deposée à domicile et malheureusement je n'ai pas eu le temps de la récupérer à la poste et il va vous être renvoyé. Comment faire pour qu'on me le renvoie avant que la commande ne vous parvienne. S'il vous plait. Merci
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Posted 3 years ago
Beautiful looks great
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Posted 3 years ago
Brilliant jewellery at a very good price. Excellent quality. Highly delighted with everything I bought.
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Posted 3 years ago
Just as described, quick delivery. Thanks
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Posted 3 years ago
Beautiful!
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Posted 3 years ago
Really good
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Posted 3 years ago
Very pleased with my purchase, excellent quality, very quick delivery
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Posted 3 years ago
Very easy site to pick from some gorgeous jewellery.
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Posted 3 years ago
Not very happy with my latest purchase. Jewellery have gone much smaller on sizes. Don't know what happened but the Jewellery sizes has changed much smaller and more expensive now
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Posted 3 years ago
Brilliant quality jewellery. I’ve been very happy with every purchase I’ve made so far. Great for gifting to others or even to treat yourself!
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Posted 3 years ago
Always delighted with the jewellery I purchase from JonRichard, great sale prices and make for lovely gifts.
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Posted 3 years ago
This is the second pearl necklace I have bought from John Richard . I had my other one for a few years. Very good value for money.
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Posted 3 years ago
First time purchasing from Jon Richard and could not be happier. Beautiful bracelet delivered SO quickly!
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Posted 3 years ago
Lovely necklace for my daugher to wear on her wedding day would have given 5 stars if it came in a presentation box
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Posted 3 years ago
First Class Service - original item had a fault, this was dealt with immediately by Customer Service and the item replaced next day.
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Posted 3 years ago
Jon Richard is rated 4.4 based on 5,341 reviews