John Charcol Reviews

Name: John Charcol
Address: Drivers Wharf, Northam Road, Southampton (GB), Hampshire
Rating: 4.89

4.9 Rating 3,287 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

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4.9

Based on 3,287 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used Simply Finance for the last 7 years, always very helpful always kept me updated, very good experience would recommend.”

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Posted 11 years ago

“I'd already paid for a broker before using Simply Finance so was quite sceptical as that hadn't gone well. However I found Simply Finance very reassuring and not pushy. The whole thing was so smooth and they even collected my paperwork from work. The sales guy was excellent but the girl ( I won't name her) selling landlord insurance was way too pushy.”

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Posted 11 years ago

Dear Beverley We're delighted you found the service a positive experience, thanks for the review! Thank you also for your last point which I will personally look into and will be taken forward as a training need, that's certainly not the approach we promote. Thanks again! Ben (Director)

Posted 11 years ago

“Simply Finance were very helpful in arranging a remortgage for me. A good company to deal with.”

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Posted 11 years ago

“Bang on the button... great company to work with... Many thanks. Rob Ryder”

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Posted 11 years ago

“Very helpful and fantastic staff as a customer from scotland always phone calls bang on time”

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Posted 11 years ago

“I am possibly a tricky customer as I am overseas but sometimes I get asked for things I simply don't have! Otherwise good prompt replies on the email and the results do happen in time.”

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Posted 11 years ago

“The friendly staff made what was a tense time of losing 3 house purchases, less stressful. They went far beyond the extra mile in helping us to obtain the best mortgage. They were always on the end of the phone and quick in answering email enquiries and we cannot praise them enough for their guidance, professionalism and service. Well done Simply Finance !!!”

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Posted 11 years ago

John Charcol is rated 4.9 based on 3,287 reviews