John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,096 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

Info

4.9

Based on 3,096 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stephen Brown was incredibly helpful and informative, chatting through the entire process with me and answering any and all questions thoroughly thanks to his depth of knowledge! Would definitely recommend.”

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Posted 1 year ago

“Throughout the process, the staff I dealt with (Ryan & Zerena) have guided me expertly with detailed and friendly advice. They handled my business in a very personable way and in good time once coverage was actionable. Would throughly recommend their services.”

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Posted 1 year ago

“Everyone makes the whole process go with ease. Very helpfull and informative. Have used them every time when mortgage or life insurance needs changing. Would not use another company. Both Leanne and Tom have been great they took all the stress away from me dealing with lenders”

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Posted 1 year ago

“Ed Pera has arranged two mortgage transactions for us over the years. His customer service is second to none. He is incredibly professional and very knowledgeable. A genuine 'safe pair of hands'. We would highly recommend him. Thanks Ed!”

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Posted 1 year ago

“Karol Wolosiak Is a really genuine broker. I was very happy with the help he gave me.”

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Posted 1 year ago

“Thomas @ John Charcol helped me understand the necessary additional insurance needed during my mortgage application. He also helped me pick the right policy that fits my circumstances and successfully set it up with the insurance company. I am grateful for his help and stress relief during this journey”

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Posted 1 year ago

“Hazvi was supportive and helpful throughout our buying process. She helped us consider what could work best for us within our budget and was communicative from the point of initial contact, until our mortgage started.”

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Posted 1 year ago

“Amazing John Charcol team. Fabulous service from Philip, Steven, Bradley, Aniko and Katherine. Would highly recommend it!”

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Posted 1 year ago

“Very professional, helpful and easy process when you’re guided by such competent people. Especially as we are expats abroad at the moment and navigating life cover, mortgages etc isn’t easy. I would 💯 recommend the John Charcoal team!!”

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Posted 1 year ago

“Stephen was more than helpful in driving this deal through. Would use him again without any doubt”

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Posted 1 year ago

“Exceptional blend of friendliness and professionalism. Would highly recommend!”

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Posted 1 year ago

“Our advisor Stephen Brown was very professional, responsive and pro active. Stephen demonstrated a great knowledge and understanding of the process and I would happily recommend his services.”

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Posted 1 year ago

“Keri Nicholson has been wonderful throughout the process of getting on the property ladder. Even when everything seems bleak, she kept encouraging, very supportive and was never tired of inquisitiveness. Talk of expertise, patience, professionalism, she is the one. I would not hesitate to recommend John Charcol to anyone who might need her services. Just keep the good work guys. I am proud of you”

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Posted 1 year ago

“Excellent service with indepth explanation and great customer value experience”

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Posted 1 year ago

“Professional, friendly”

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Posted 1 year ago

“very grateful to Jenna who was tremendously helpful and supportive with a very challenging set of circumstances. Very happy that I can relax now that we have completed. I will definitely work with Jenna next time i need to sort a mortgage. Thank you”

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Posted 1 year ago

“The team at JC are very helpful. We found the information provided to us, was up to date and accurate. These guys are an absolute pleasure to deal with.”

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Posted 1 year ago

“Randeep is an outstanding mortgage broker who made the entire home loan process smooth and stress-free. He took the time to understand my financial situation and found me a great mortgage rate, offering options tailored to my needs. I highly recommend Randeep. Fergus”

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Posted 1 year ago

“Lisa displayed amazing Excellent professional service from start to finish keeping us informed throughout the journey.she made the processes super quick. I will definitely recommend you to as many as I can. Keep up the excellent service.”

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Posted 1 year ago

“Extremely helpful and would definitely recommend their services to anyone. Many thanks to Matthew Daly, Ryan Goodall and Dan White for their efficiency throughout.”

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Posted 1 year ago

John Charcol is rated 4.9 based on 3,096 reviews