John Charcol Reviews

Name: John Charcol
Address: St. Helen's, 1 Undershaft, London, London
Rating: 4.89

4.9 Rating 3,002 Reviews

99 %

of reviewers recommend John Charcol

Company Reviews

Metrics

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4.9

Based on 3,002 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About John Charcol:

John Charcol is an award-winning team of independent mortgage experts who provide friendly and professional advice both over the phone and in person. We help thousands of people each year and have become one of the top mortgage brokers in the UK.

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John Charcol 5 star review on 23rd April 2021

Vicent A

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently had a protection review with Samm and the service we have received is outstanding. Samm makes a complicated issue simple and clear whilst really listening to and understanding our needs. We would not go anywhere else and fully recommend the service. Thank you again.”

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Posted 1 year ago

“Randeep was really helpful throughout the process! Really appreciate everything he did.”

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Posted 1 year ago

“Great service - held hand the whole way through the process. Would definitely use again”

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Posted 1 year ago

“As always - a fantastic service was provided by John Charcol.”

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Posted 1 year ago

“Dear John Charcol I would like tell you. Thank you so much Karolina job. She was very kind, patiente and helpfuly. I had a stress my remortage but she was help me. She could answere for me all question and she callmed me. We sort it few hrs. Im so happy my rate. Kind regards Karolin”

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Posted 1 year ago

“Got life insurance quotes and different options until found the right one with the help of Thomas Bridle. Really helpful throughout the whole process!”

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Posted 1 year ago

“A huge thank you to the Jon Charcol team for providing such an excellent service. They helped me buy my first house and have been unbelievably helpful, and responsive, throughout the entire process. A particular thank you to Louise, Samm & Chantelle who have all been incredible!”

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Posted 1 year ago

“Thank you so much Hazvi, l can’t give you a high enough compliment. Your commitment and dedication made this application possible for us. I would recommend you again and again”

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Posted 1 year ago

“We had the most amazing and hassle free experience with Hazvi. Our mortgage application and offer came within 2 weeks. We are the happiest new buyers.”

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Posted 1 year ago

“Michael Williams has once again provided a great service. What should have been a simple remortgage became more complex as a previous legal firm failed to register my title. Michael got involved with various legal firms to try to push this through sooner. When timescales weren't working out Micheal went through all my other options so we were able to arrive at a solution.”

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Posted 1 year ago

“Amazing as always. Great advice. Trustworthy and supportive”

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Posted 1 year ago

“Stephen was excellent through the whole remortgaging process. Very knowledgable and made the process very easy for us. Will definitely be using Stephen again.”

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Posted 1 year ago

“Excellent customer service. Highly recommended.”

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Posted 1 year ago

“Robert and Ryan were extremely competent as always. Their ability to be responsive, explain things clearly and offer the right advice has always been appreciated.”

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Posted 1 year ago

“I had the pleasure of having Kristy as my mortgage advisor, and I couldn't be happier with the experience. She was incredibly considerate and patient throughout the entire process, always taking the time to explain things clearly. Kristy was also very responsive, quickly replying to all of my questions and emails. I highly recommend her to anyone looking for a knowledgeable and attentive mortgage advisor.”

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Posted 1 year ago

“Getting a mortgage can be a challenging yet crucial piece of buying a property. Andrew Ireland at John Charcol was fantastic - a calm and steady hand throughout the process. He was present, communicative, and responsive to my questions and queries and made the process feel accessible and manageable. I would highly recommend working with Andrew if you can.”

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Posted 1 year ago

“I have been letting properties for nearly 35 years and I have never nearly had a better service than with John Charcol. 5 stars from me every time. Regards David Evans”

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Posted 1 year ago

“I can’t recommend Andrew Ireland at John Charcoal enough for any mortgage needs. He has supplied me with his expertise twice now over the past few years and is always so helpful, organised and friendly. He makes the whole process simple and stress free. Thank you so much for your hard work once again!”

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Posted 1 year ago

“Very professional and helpful service from Karol. My third remortgage with him and as usual smooth and to highest standard. Highly recommended!!!”

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Posted 1 year ago

“What a fantastic service. Everyone that we have dealt with (Louise, Dan and Emma) have been a brilliant help whilst buying our first home!”

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Posted 1 year ago

John Charcol is rated 4.9 based on 3,002 reviews