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John And Ginger Reviews

4.8 Rating 2,026 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,026 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“First time I have ordered from John & Ginger and it was a good experience, love Dermalogica products as I used to sell them in my job. Good price, well packaged & arrived on time so all good & I would order from them again.”
Helpful Report
Posted 7 years ago
“Excellent service & always helpful if any queries or questions. Quick reliable delivery. Recommended and always continue to order from John & Ginger.”
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Posted 7 years ago
“Love the products I purchase and find the company very helpful when I have spoken to them The delivery has been quick and very efficient Yes I would recommend this company”
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Posted 7 years ago
“Great service and products”
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Posted 7 years ago
“Quick service, lovely website”
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Posted 7 years ago
“Excellent service as usual highly recommended”
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Posted 7 years ago
“My order arrived when expected to and everything was in good condition. I will order with J&G again.”
Helpful Report
Posted 7 years ago
“Excellent service with a fast delivery time”
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Posted 7 years ago
“Goods arrived promptly, very good. Dermalogica products are very good for my skin type”
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Posted 7 years ago
“Always arrives on or before due date, product well packed and presented.”
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Posted 7 years ago
“No problems once log in details sorted - product as described and delivered very quickly. Samples a bit of a disappointment but I suppose only samples.”
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Posted 7 years ago
“Please will u let me know when the liposomes hand renew come in thanku very much Miss Orman”
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Posted 7 years ago
“Speedy delivery and competitive prices. A few little testers thrown in too which is a bonus!”
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Posted 7 years ago
“Hi, I have just received my order but only partionally.I only received one out of three candles and no free samples. Unfortunately THe Royal Mail did not leave my order outside my door as requested. Regards Thomas Andrew”
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Posted 7 years ago
“Great seller! Delivered purchase very quickly and would use again.”
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Posted 7 years ago
“Excellent customer service, fantastic prices, will be back! 😊I highly recommend this company for anyone looking for genuine deals on top brand cosmetics.”
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Posted 7 years ago
“Good prices, Fast delivery, no probs 👍🏻”
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Posted 7 years ago
“Always pleased with my dermalogica order, always reliable delivery. Thank you Margaret Platt/Holmfirth.”
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Posted 7 years ago
“After a couple of weeks I have yet to receive my order. Neither have I been provided with any updates on when I will be likely to receive the order either. Very poor service”
Helpful Report
Posted 7 years ago
Dear Customer, We despatched your item super quickly, with free delivery and added the free samples that you asked for. We sent an email confirming that the item was despatched. This review is a surprise to us as we haven't heard anything from you about your order being delayed. We checked all our systems and couldn't find any messages from you. We sent the item and assumed your received as all our other customers, usually when there's a delayed, the customer asks for their order, so we sort it out straight away. We will contact you directly to get some details for us to be able to check with Royal Mail. We're sorry that your order hasn't arrived, but please keep in mind that we always sort out any orders that get delayed or lost in transit, it doesn't happen very often, but when it does, we are here to make sure our customers get their products ASAP. Many thanks for your feedback.
Posted 7 years ago
“Fabulous products and always delivered promptly”
Helpful Report
Posted 7 years ago
John And Ginger is rated 4.8 based on 2,026 reviews