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John And Ginger Reviews

4.8 Rating 2,025 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Very prompt ssrvice.”
Helpful Report
Posted 6 years ago
“I ordered mostly Maroma incense sticks and the packet came quick and well packed. Unfortunately one item was missing, so I contacted John and Ginger. They replied also quickly and the item was received by me in Jersey in 3 days!!! Great service and great quality Maroma products.”
Helpful Report
Posted 6 years ago
“Jestem bardzo zadowolona z zakupów. Zamówienie zostało bardzo dobrze spakowane i szybciutko wysłane, Trochę długo trwała przesyłka , ale niestety po polskiej stronie dostarczającym przesyłkę jest Poczta Polska , a tej nigdy się nie spieszy... Dziękuję za profesjonalną obsługe i pozdrawiam :)”
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Posted 6 years ago
“John and Ginger gave a fast and efficient service at a very competitive price. I will definitely use them again”
Helpful Report
Posted 6 years ago
“The best phone this time to place my order I must say they were very friendly and helpful always came very quick wouldn't go any were else love the free sample you get thank u x”
Helpful Report
Posted 6 years ago
“Five star service and products. Highly recommended. Good prices too!”
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Posted 6 years ago
“Great service”
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Posted 6 years ago
“Very helpful on supplying products for your legs and sleep problems to customers.”
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Posted 6 years ago
“Great product,not the quickest of response from order to delivery”
Helpful Report
Posted 6 years ago
“Brilliant service, I ordered sienna x and I can’t be happier. Thank you for being so efficient”
Helpful Report
Posted 6 years ago
“Great service no hassle loved the free gift will definitely use again, highly recommend”
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Posted 6 years ago
“Excellent service from order to receipt of product. Always helpful and friendly to do business with. Strongly recommend to anyone.”
Helpful Report
Posted 6 years ago
“Great service. Easy to reach to. Solved the issues straight away Thanks”
Helpful Report
Posted 6 years ago
“Item as described, well packaged and delivered well within timescale given.”
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Posted 6 years ago
“Great product Fast delivery Free samples Very happy”
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Posted 6 years ago
“John and Ginger Very satisfied with service. Very helpful and polite,”
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Posted 6 years ago
“I have been ordering of the John and ginger website for a couple of years now and will continue to do so until my fingers drop of.. then I’ll ask one of my children to do it for me.. that’s how much I love this site...”
Helpful Report
Posted 6 years ago
“Very helpful service......I will be ordering again when needing any replacements or new products”
Helpful Report
Posted 6 years ago
“Great customer service. Quick delivery.”
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Posted 6 years ago
“Had an issue with their tissarnd range. After posting my negative review, they immediately called to arrange for the items to be sent back for investigation. i am very happy with their customer service; their attentiveness compelled me to change my review and give them 5 stars”
Helpful Report
Posted 6 years ago
Dear Customer, We're sorry that you're not happy with your products. We are an authorised stockist since 2005 - Tisserand Aromatherapy is very close to our salon, we buy from them weekly. Tisserand is also a small company that make their products in small batches to preserve quality. So the standard is very high as ours. Please send us an email with the batch number of your products, for us to send that info to Tisserand and we can replace their products as soon as you send them back to us with our free delivery service. Many thanks for your feedback!
Posted 6 years ago
John And Ginger is rated 4.8 based on 2,025 reviews