John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea
Rating: 4.80

4.8 Rating 1,815 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273 249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House, 11 Cecil Pashley Way
Shoreham-by-sea
BN43 5PB

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth purchase. Ordered, got it, sorted. Though had a delay but it arrived as ordered.”

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Posted 5 years ago

“I love John and Ginger’s range of beautiful beauty and wellbeing products. I’ve used them for some years now -super product range, excellent customer service and best of all, when I had a small query recently, there was the phone link straight through to a person who helped me straight away -bliss ! Would that all online shopping was so easy and efficient ! Well done John and Ginger”

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Posted 5 years ago

“Great service, excellent product”

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Posted 5 years ago

“My orders are always dispatched very quickly and efficiently so will continue to use them.”

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Posted 5 years ago

“Great online skincare shop. Very happy with all my orders. Fast delivery.”

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Posted 5 years ago

“thank you for the product that I purchased and the consumer was very gratefull thank you and I will be dealing with you again”

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Posted 5 years ago

“Unbelievably good service, very fast and efficient, fabulous product”

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Posted 5 years ago

“Arrived quickly and fantastic product.”

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Posted 5 years ago

“Can't write a review as I have only had one item from you and was not impressed with it”

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Posted 5 years ago

“Good efficient delivery”

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Posted 5 years ago

“Great selection of items and first class service.”

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Posted 5 years ago

“Very pleased with product. Exactly as described and arrived as stated.”

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Posted 5 years ago

“I did not receive the St Tropez Instant Tan. The Delivery note had a hand written note saying "To Follow and I haven't received it yet so my review is not exactly going to be great at the moment. Please complete my order as soon as possible.”

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Posted 5 years ago

Dear Customer, we aim to ship all orders the same working day that they are placed to keep our customers happy with our quick delivery service. For that reason occasionally we send two parcels instead of one. Your other item was shipped within 24 hours of each other. If you email customercare@johnandginger.co.uk then they will be able to track your parcel for you and see if is waiting for collection at your local delivery office. Thank you for your feedback.

Posted 5 years ago

“Fantastic service. Quick and easy transaction. I also received some product samples which has helped me decide on my next purchase. Thank you.”

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Posted 5 years ago

“Good range of products and prices. My order was split due to delay on one item but no extra cost to me and the order was completed the same week. Very good service.”

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Posted 5 years ago

“very competitive pricing plus prompt delivery.Couldn't be better!.”

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Posted 5 years ago

“The reason I have given a 4 star rating is because the packaging was completely battered when my parcel arrived. Even the product boxes.Obviously the fault of the delivery company.!!”

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Posted 5 years ago

“Amazing staff and lovely product's.”

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Posted 5 years ago

“Fantastic product and packaged very well.”

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Posted 5 years ago

“Very polite and courteous on the phone; thought I'd made a mistake on line. Goods arrived in a very timely manner. Will deffinitely use John & Ginger again. Thank you. Wendy.”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,815 reviews