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John And Ginger Reviews

4.8 Rating 1,975 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 1,975 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

This company responds promptly to orders, items have always been received well packaged. I will continue to use this company as it has a wide and varied selection of items that are not always available in shops near me.
Helpful Report
Posted 6 years ago
I was very impressed to find a coveted item on the John & Ginger website that's been discontinued elsewhere, I'm a very happy customer and will be back soon!
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Posted 6 years ago
Fast delivery, packed perfectly. Would recommend 100%. Thanks
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Posted 6 years ago
Good prices and availability of products. Quick delivery. Will order from them again.
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Posted 6 years ago
Delivery within 3 days-excellent.
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Posted 6 years ago
Kira nail polish are great 👌🏻 And three days delivering - I'm very impressed 🙌🏻
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Posted 6 years ago
Excellent customer service, prices and delivery. Would definitely recommend!
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Posted 6 years ago
Really happy with the website, ease of ordering, free gift and samples. Delivered within a couple of days too and great price!
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Posted 6 years ago
My favourite supplier of Dermalogica products. Always great service and some excellent offers. Five stars +++
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Posted 6 years ago
Great product , great seller . Great quick delivery
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Posted 6 years ago
Second time of placing an order - helpful staff and had time to talk me through purchase. Purchase arrived within 48hrs - very impressive unlike many other carriers Royal Mail is always efficient and delivers on time. Thank you John and Ginger will certainly use you on a regular basis
Helpful Report
Posted 6 years ago
Unfortunately the daily superfoliant was sent to me instead of daily microfoliant which I opened so could not return it. The superfoliant is far too harsh for my skin.
Helpful Report
Posted 6 years ago
Dear Customer, we sent you an email on tuesday with a postage paid return label for your item. We haven't heard from you since then. You can still return the product for an exchange. Please contact us by email or just send it back for free. Apologies for the human error, they don't happen very often but when they do, we always sort it out as soon as possible. Many thanks for your feedback.
Posted 6 years ago
Was looking for certain nail polish and John and Ginger popped up on google search. Never heard of this website before but chose it as they had special offer and samples with an order! Received everything and soon, very pleased with my purchase thank you J&G
Helpful Report
Posted 6 years ago
Excellent service - competitive price and speedy delivery. Thanks
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Posted 6 years ago
It took a while to reach me but when it did, I was very satisfied with the purchase.
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Posted 6 years ago
Very speedy service, but the item that arrived was not quite what I ordered and I did not receive a response to my email querying it, which was rather disappointing.
Helpful Report
Posted 6 years ago
Dear customer, we are sorry that you ordered the wrong item by mistake. As we explained in our telephone call, the loose powder is not the same as the refill, which is why it wouldn't fit, however I am glad that you are still happy to keep the product that you purchased. Our emails may have been filtered into your junk email folder so please check for your records. Thank you for shopping at John And Ginger.
Posted 6 years ago
Always pleased with the service and products.
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Posted 6 years ago
Couldn't find this product cheaper anywhere!
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Posted 6 years ago
Very easy to use website for ordering and finding products. Order arrives within days of order being placed. As I live abroad this is much appreciated.
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Posted 6 years ago
Great service delivery prompt and the cleaning gel is marvellous
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 1,975 reviews