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John And Ginger Reviews

4.8 Rating 2,025 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,025 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Quick delivery of products”
Helpful Report
Posted 6 years ago
“FIRST TIME USING THIS SITE ...EXCELLENT PROMPT SERVICE ARRIVED 2 DATS BEFORE XMAS.”
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Posted 6 years ago
“Veel exclusieve producten en goede service.”
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Posted 6 years ago
“Very pleased with my purchase, quick delivery time”
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Posted 6 years ago
“I had bought this as a gift for someone because of the products name. When it arrived, the sticker on the bottom has been cut in to pieces and put back together, eliminating the name of the colour all together which not only defeated the purpose of the gift, but caused unsettlement that it was even the right colour at all. Quite disappointing”
Helpful Report
Posted 6 years ago
Dear Customer, we're sorry that you received your nail polish without the sticker at the bottom. We can reassure you that our warehouse wouldn't have the time to cut stickers, especially at this time of the year. We can replace your nail polish like to like making sure that it has the sticker underneath the bottle. The stickers are small and can sometimes come off in transit. Apologies for this. Please contact us to make sure you're happy with your order. Many thanks for the feedback.
Posted 6 years ago
“Excellent service always.”
Helpful Report
Posted 6 years ago
“Good value and quick delivery-brilliant.”
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Posted 6 years ago
“Fantastic service, quick delivery.”
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Posted 6 years ago
“Lovely service, thank you. X”
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Posted 6 years ago
“A wide product range and efficient service.”
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Posted 6 years ago
“Speedy and efficient service, received order within three days. Many thanks”
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Posted 6 years ago
“Unfortunately I never received the order items.... I am not sure if it was a mistake either made by the store or delivering the package.”
Helpful Report
Posted 6 years ago
Dear Customer, We're sorry to hear that you have not yet received your parcel. We shipped your order in less than 10 hours of being placed back in OCT 2019 - We have not heard from you about this matter until this review. Customer care will contact you on Monday. We will track your parcel and see if we need to send a replacement even though 3 months have passed. Many thanks for your feedback.
Posted 6 years ago
“Prompt and accurate”
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Posted 6 years ago
“Very good and fast service. And great product!”
Helpful Report
Posted 6 years ago
“Really pleased with the service. Easy to order, a wide range of products, free samples and free postage. Emails kept me updated and the goods arrived promptly. I would recommend.”
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Posted 6 years ago
“Always fabulous service. I am a regular customer and cannot find fault with them.”
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Posted 6 years ago
“Very pleasant and helpful staff. Order arrived promptly.”
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Posted 6 years ago
“Smooth transaction, really good selection of products and surprisingly super fast delivery, overall really pleased.”
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Posted 6 years ago
“Excellent service and competitive price for my favourite mascara (eye of horus). Three free trial products included too which Is a bonus and nice or be able to choose from a list of products.....although have to say I would not want to pay £1.50 for these which. Is the price if you order more than 3. Would recommend John and Ginger overall”
Helpful Report
Posted 6 years ago
“Great shopping experience, fast delivery and good customer care - will definitely shop again from John and Ginger!”
Helpful Report
Posted 6 years ago
John And Ginger is rated 4.8 based on 2,025 reviews