John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.81

4.8 Rating 1,940 Reviews

96 %

of reviewers recommend John And Ginger

4.8

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from John and Ginger. They had the melissa lemon balm oil I couldnt find elsewhere and at a good price. Happy with everything 😊”

Helpful Report

Posted 4 years ago

“Always very prompt delivery. I have used customer service for the first time recently and was very impressed. Quick response and problem resolved. Thank you!”

Helpful Report

Posted 4 years ago

“Always love receiving my purchases from John and Ginger. I’ve been a customer for many years now and don’t want to set up an account but feel a little frustrated that I’m not recognised as a long term repeat loyal customer because of that. But I like the site and the service so it’s a minor thing really.”

Helpful Report

Posted 4 years ago

“This service is prompt, reliable and well priced. They just want to have recyclable filling in the box and it will be as good as it is ever likely to be. Good service.”

Helpful Report

Posted 4 years ago

“Had cause to contact chat line re order and payment, this was dealt with right away. I was really impressed with the service”

Helpful Report

Posted 4 years ago

“Great service.”

Helpful Report

Posted 4 years ago

“Very prompt despatch and delivery of the order”

Helpful Report

Posted 4 years ago

“Excellent”

Helpful Report

Posted 4 years ago

“I do order over the phone and the staff are very friendly. The order arrives very quickly, I only wish all companies were like yours. Many Thanks Mary”

Helpful Report

Posted 4 years ago

“Great, fast service. The products are packaged with great care. A big plus are the three trial products that I could choose with the purchase. The order arrived just on the day of my birthday and made me very happy. The order was sent immediately, but it took time to reach Serbia, but it was also very fast. I recommend. I apologize for bad English, I'm from Serbia.”

Helpful Report

Posted 4 years ago

“Great service, the product has been delivered sooner than I expected”

Helpful Report

Posted 4 years ago

“Delivery was delayed but reassured it will be delivered soon and it was”

Helpful Report

Posted 4 years ago

“Excellent products, great prices, the the free samples”

Helpful Report

Posted 4 years ago

“Purchase and delivery - great 👍”

Helpful Report

Posted 4 years ago

“Quick and efficient service, got my products quickly and on the day they promised . Good packaging.”

Helpful Report

Posted 4 years ago

“Easy to navigate the website. Fantastic variety of products. Very efficient delivery. Would highly recommend.”

Helpful Report

Posted 4 years ago

“Excellent packaging and swift delivery”

Helpful Report

Posted 4 years ago

“I love the product I ordered! Considering it was shipped to me from overseas, I was quite surprised how quickly it arrived. Prior to my purchase, I had many questions about the product and shipping, and they were super helpful, and make my experience very pleasant! I would highly recommend shopping at J&G, and I know I will definitely be making future purchases! :-)”

Helpful Report

Posted 4 years ago

“Always excellent service, no problems at all.”

Helpful Report

Posted 4 years ago

“Prompt delivery and good customer service.”

Helpful Report

Posted 4 years ago

John And Ginger is rated 4.8 based on 1,940 reviews