John And Ginger Reviews

Name: John And Ginger
Address: Unit D, 132-134 Albion Street, Southwick, West Sussex
Rating: 4.81

4.8 Rating 1,902 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Excellent service, promt delivery. Thanks.”

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Posted 4 years ago

“Very quick delivery and received a free item that I didn’t request with was perfect for me to use!”

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Posted 4 years ago

“Parfait Good product”

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Posted 4 years ago

“My first time of ordering from John & Ginger , very impressed will use again”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Alway good value and customer service is next to none!”

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Posted 4 years ago

“Great service, received as expected.”

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Posted 4 years ago

“I still have not recived my item yet... 3 weeks now”

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Posted 4 years ago

Hello, thank you for your review. Your order was shipped to you in Sweden with 48 hours of it being placed. I can see with your tracking number that an attempted delivery has been made by Postnord on 03-03-2021 but there didn't seem to be anyone in. They’ve left a note about how to make further arrangements but a member of our customer services will email you now with your tracking details so you can contact postnord. Kindest regards Alex.

Posted 4 years ago

“The website was easy to navigate with plenty of information. Delivery quick and efficient. I would use this company again.”

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Posted 4 years ago

“I had previously bought what I got from John and Ginger from another company and was seriously let down. I was therefore nervous about John and Ginger. Should not have worried. Good communication and once sent it arrived promptly. Would buy from them again.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Exactly what I had been looking for. This morgan nail polish is a lovely sparkling colour. Delivery was great too. One happy customer.”

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Posted 4 years ago

“Top products at a good price.”

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Posted 4 years ago

“It was a present for my daughter”

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Posted 4 years ago

“Slow delivery compared to other brands”

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Posted 4 years ago

Dear Customer, we're sorry your parcel didn't arrive as quick as you were expecting it. You placed the order Friday night and we sent it Free Delivery with the free skincare samples added to the parcel on Monday morning. Please note that we can only ship parcels on working days. We also recommend to pay for Premium delivery or Special Delivery if you want the parcel to arrive quicker than any normal standard delivery services in the UK. Many thanks for your feedback and we hope you understand that your parcel did arrive during the time schedule that is shown on our Terms & Conditions for free delivery service.

Posted 4 years ago

“Great website, will use again. no issues.”

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Posted 4 years ago

“Very efficient company, my order is always dispatched quickly”

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Posted 4 years ago

“Gray products and great service. I will certainly return to your online shop.”

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Posted 4 years ago

“Shipping was fast, even during Covid. The product is wonderful and I'll be ordering again.”

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Posted 4 years ago

“I have been a customer of John & Ginger's for many years. They have always been extremely helpful and I would without hesitation recommend their company.”

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Posted 4 years ago

John And Ginger is rated 4.8 based on 1,902 reviews