John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea, West Sussex
Rating: 4.81

4.8 Rating 1,857 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,857 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering and everything perfect.. free samples was a bonus...thankyou and I'll be back”

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Posted 5 years ago

“good afternoon have been placing orders with alex and john for many years and must say they deliver the best of service and frendliness would like to say a big thankyou to you both take care and do hope amelia is coping well and her boyfriend is staying strong thankyou dee parkington.”

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Posted 5 years ago

“First purchased Instant Eye Lift on a flight home from Munich, I love it and when re ordering arrived in a few days. Excellent service”

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Posted 5 years ago

“Delighted to have found this excellent company.”

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Posted 5 years ago

“A fantastic range of products with recommendations on the website.”

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Posted 5 years ago

“Very helpful staff”

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Posted 5 years ago

“Bought twice now from John & Ginger. Good prices and delivered within a day or 2. Good company would highly recommend them”

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Posted 5 years ago

“Great price and service”

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Posted 5 years ago

“A very welcoming reception on the phone to the company, helpful advice on products, and speedy delivery. All doubly appreciated during ‘lock down’.”

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Posted 5 years ago

“Would not buy anything again.”

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Posted 5 years ago

Dear Customer, please give us some extra details. We've checked all our emails, voice messages and didn't find anything from you about the product or the service. We're here to help, so please contact us to help you further. Customer care will call you to resolve your concerns. Thank you.

Posted 5 years ago

If you don't mind, can you tell us if this review is for the product or our service? Many thanks!

Posted 5 years ago

“Excellent quick service and lovely Neom product”

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Posted 5 years ago

“Product received quickly and all in order. Website easy to navigate. Very happy and would order again.”

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Posted 5 years ago

“Excellent service. Amazing choice.”

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Posted 5 years ago

“It was my first time shopping with John and Ginger, ordering was simple and straight forward I received my order in a couple of days. I was very happy with the service.”

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Posted 5 years ago

“Very pleased with product, very fast delivery, good value thanks!”

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Posted 5 years ago

“I returned an empty product but to date have not heard back. I was originally told you were out of stock but have heard nothing as to whether you have received the returned empty product and when I might expect a replacement or a refund.”

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Posted 5 years ago

Dear Customer, We're sorry that your product was faulty in the first place and that the replacement hasn't arrived as quickly as you were expecting it. We appreciate your review very much, however we're a bit confused as we've already sent the replacement, and contacted the manufacturer to let them know about the faulty product. We have been communicating with you actively by email & by phone so you were aware that your replacement was on its way. Customer care will call you again and send you another email to reconfirm all of this once again for your records. Thank you for your feedback.

Posted 5 years ago

“Excellent fast delivery”

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Posted 5 years ago

“Wonderful products and wonderful service. Highly recommend.”

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Posted 5 years ago

“Good service and prompt delivery. Love the samples and occasional bonus gifts.”

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Posted 5 years ago

“Really good service, quick delivery and super responsive and friendly”

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Posted 5 years ago

John And Ginger is rated 4.8 based on 1,857 reviews